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Ramsey INFINITI

Ramsey, NJ

4.5
1,627 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,627 reviews

April 09, 2021

Great place , honest and everything you would expect from a luxury car dealer . I have been bringing my qx80 to them for the past 5 years even though I bought it new from a dealer in Pennsylvania. If I buy a More

by ANTHONY.NICI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Apr 13, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

April 08, 2021

Check in and service was timely and well done. Service tech was friendly and knowledgeable. Waiting room was comfortable and sufficient for social distancing. Thank you. More

by Mac246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy to see that your service visit went smoothly.

April 08, 2021

Had a good experience with Ramsey Infiniti This was the third vehicle I purchase from them enjoyed working with Dennis Lutz who is very professional More

by misrendino3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

April 08, 2021

Matt was very helpful. There was a glitch at the start because they did not have my appointment noted, but Matt was able to take me in. Thanks. More

by MARYONIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it all worked out well!

April 07, 2021

Great service department. It’s a pleasure to deal with. I had a problem with my wife’s car, the problem was fixed, cost was explained upfront, and car was ready when promised. Thank you Ramsey Infinity servi More

by K&R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito, Nuno Santos
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

April 07, 2021

All service team members were professional and friendly. All of the maintenance repairs were explained to me so that I could understand exactly why the maintenance was needed. Cost was generally fine. More

by cfinneran40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

April 07, 2021

All the people that I came in contact with were very nice and new how to make us comfortable, and the car was happy too More

by Cifcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I spoke to was very nice don’t remember there names, Nuno Santos
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your service visit went smoothly.

April 07, 2021

Your dealership was a lifesaver for me when my tire blew out on the Parkway. The service folks were great when I called in and said “sure, come on in” and the service rep took care of me, called the tire in More

by Mrbriggs2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new guy in service!
Apr 09, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

Apr 09, 2021 -

Mrbriggs2022 responded

I told your service rep who called, that if you need a reference in the future, you did me a great service and got me safely back on the road, Old Herb Chambers up here in Massachusetts would be proud and happy that you kept one of his customers happy with Infinity. Now when the Q50 Red S comes down a little more in price we should talk! I’ll let you compete with Herb! Mike Briggs

April 06, 2021

Excellent service and treatment of me and my family. Best car shopping experience and the white glove service has been top notch. Juliet was awesome. More

by ramsey_heredia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet kim
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience!

April 06, 2021

dealership classier prior to renovation. Woman's bathroom not cleaned well. Wall/doors inside bathroom stalls need to be cleaned properly. The staff was friendly. More

by I don't have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any of above staff.
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for your honest review - we truly appreciate your business and will pass your comments to our Management team.

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