Back

Ramsey INFINITI

Ramsey, NJ

4.5
1,631 Reviews

535 Rt 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 1,631 reviews

April 12, 2021

Ramsey Infiniti was able to quickly fix the issue with my car. They were great to work with and I received my car back looking great! More

by 7Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito
Apr 13, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

April 11, 2021

These guys suck. Left a “pre owned” vehicle purchased from THEIR dealership with 19K miles on it because the climate control didn’t work. I was told by their mechanic that the factory said there was noth More

by saf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nuno Santos
Apr 13, 2021 -

Ramsey INFINITI responded

We're very sorry to see that you feel this way after visiting us. We have looked through our service records, and as we mentioned in reply to your Yelp review, we do not have a "Sam F." in our system. If you could please reach out our Service Manager, Luke Incognito, with your correct contact information, he would like to personally investigate this further and address any of the issues you had. He can be reached at lincognito@ramseyinfiniti.com or 800-930-2713. Thank you.

April 10, 2021

My overall experience was a great one. Jason was very friendly and helpful and we had a great delivery experience. Very nice and clean showroom. More

by Rjmoirano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Jason Kaplan, Kevin Gilbertson, Tom Jacob
Apr 13, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

April 10, 2021

Quick and efficient service, My tire blew and my car was taken to the dealership. Nuno was a pleasure to work with. Tire was replaced immediately and wait time was proper. More

by SEC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Apr 13, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're happy we could help!

April 09, 2021

Great place , honest and everything you would expect from a luxury car dealer . I have been bringing my qx80 to them for the past 5 years even though I bought it new from a dealer in Pennsylvania. If I buy a More

by ANTHONY.NICI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Apr 13, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

April 08, 2021

Check in and service was timely and well done. Service tech was friendly and knowledgeable. Waiting room was comfortable and sufficient for social distancing. Thank you. More

by Mac246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy to see that your service visit went smoothly.

April 08, 2021

Had a good experience with Ramsey Infiniti This was the third vehicle I purchase from them enjoyed working with Dennis Lutz who is very professional More

by misrendino3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

April 08, 2021

Matt was very helpful. There was a glitch at the start because they did not have my appointment noted, but Matt was able to take me in. Thanks. More

by MARYONIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it all worked out well!

April 07, 2021

Great service department. It’s a pleasure to deal with. I had a problem with my wife’s car, the problem was fixed, cost was explained upfront, and car was ready when promised. Thank you Ramsey Infinity servi More

by K&R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito, Nuno Santos
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

April 07, 2021

All service team members were professional and friendly. All of the maintenance repairs were explained to me so that I could understand exactly why the maintenance was needed. Cost was generally fine. More

by cfinneran40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Apr 09, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

...
17
...