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Ramsey INFINITI

Ramsey, NJ

4.5
1,627 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,627 reviews

April 15, 2021

I LOVE this dealership. This was my third time leasing an Infiniti and everything went smooth. Dennis really helped me get into my new 2021 Infiniti QX50! :) More

by MCARRICARTE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Colin Hoffmann, Dennis Lutz
Apr 16, 2021 -

Ramsey INFINITI responded

Thanks so much for your loyalty!! We're glad that you're continuing to have great experiences with our team :)

April 14, 2021

Everything was very good.. Service, timing and waiting area as well. All staff was very helpful, service advise Tom explained everything and offer good solution. Thank you. More

by LENNYKHIMISHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Apr 14, 2021 -

Ramsey INFINITI responded

Thank you for the kind feedback, Lenny! We're glad to see that you had a great service experience. We look forward to seeing you again.

April 14, 2021

Very happy with the service that I received. and the professionalism of the service team. Highly recommend to anyone looking to have their Infiniti serviced. More

by Doug.a.donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos, Tom Jacob
Apr 15, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

April 14, 2021

Pretty easy transaction. Thalia was a pleasure to work with as was the finance person I met with to sign documentation. Reception was also very friendly More

by DIANAD9669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Colin Hoffmann, Jose Canales, Thalia Holst
Apr 15, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

April 14, 2021

Ramsey Infiniti is convenient, efficient, helpful.... minimal wait time- everything you need is ready- Matt was great to work with- he was super efficient & helpful! More

by sullivan622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hannon
Apr 15, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive service experience!

April 12, 2021

Luke the manager was there right on time 7:45 am got right in and out fixed the problem all of his staff were very helpful polite and professional. More

by ACMYWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito, Nuno Santos, Tom Jacob
Apr 13, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy to see that your service visit went smoothly.

April 12, 2021

Ramsey Infiniti was able to quickly fix the issue with my car. They were great to work with and I received my car back looking great! More

by 7Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito
Apr 13, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

April 11, 2021

These guys suck. Left a “pre owned” vehicle purchased from THEIR dealership with 19K miles on it because the climate control didn’t work. I was told by their mechanic that the factory said there was noth More

by saf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nuno Santos
Apr 13, 2021 -

Ramsey INFINITI responded

We're very sorry to see that you feel this way after visiting us. We have looked through our service records, and as we mentioned in reply to your Yelp review, we do not have a "Sam F." in our system. If you could please reach out our Service Manager, Luke Incognito, with your correct contact information, he would like to personally investigate this further and address any of the issues you had. He can be reached at lincognito@ramseyinfiniti.com or 800-930-2713. Thank you.

April 10, 2021

My overall experience was a great one. Jason was very friendly and helpful and we had a great delivery experience. Very nice and clean showroom. More

by Rjmoirano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Jason Kaplan, Kevin Gilbertson, Tom Jacob
Apr 13, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

April 10, 2021

Quick and efficient service, My tire blew and my car was taken to the dealership. Nuno was a pleasure to work with. Tire was replaced immediately and wait time was proper. More

by SEC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Apr 13, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're happy we could help!

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