Ramsey INFINITI
Ramsey, NJ
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Don't buy anything from these people. I Had an agreement with Joe (internet sales) at Ramsey on a lease price for a G37X. I went there to pick out the car (wasted about 2 hours) with another salesman. When with Joe (internet sales) at Ramsey on a lease price for a G37X. I went there to pick out the car (wasted about 2 hours) with another salesman. When it came time to do the paperwork they tried to charge me an additional amount (over $1,000) for tax. I left and went to Pepe Infiniti in White Plains where they honored their price. More
Ed is a customer service representative who is absolutely committed to fixing issues and serving clients. Had some issues with my car and Ed made sure they were corrected and dealt me with me very pro committed to fixing issues and serving clients. Had some issues with my car and Ed made sure they were corrected and dealt me with me very professionally. Overall a good experience thanks to Ed and the team. More
Had a very painless/stress free transaction at this Ramsey Infiniti. I used ZAG to negotiate my price and after 2 phone calls the deal was done at the Zag/Amex price. Super deal on a '11 vehicle. No Ramsey Infiniti. I used ZAG to negotiate my price and after 2 phone calls the deal was done at the Zag/Amex price. Super deal on a '11 vehicle. No hard sell for the extras either. Everyone in the dealership is friendly, met the general manager who came over to introduce himself. Overall a very stress free deal and Ralph my was sales rep was great. I've had some stressful car purchases, most of them are at some point. Not here. Call Ralph for a car. Good guys at Ramsey. Thanks. '11 G37 Convertible. More
I have been leasing with Infiniti through another dealership for the past 6 years and just recently leased a new 2011 Infiniti G37x from Ramsey Infiniti. Because of the great service I have received dealership for the past 6 years and just recently leased a new 2011 Infiniti G37x from Ramsey Infiniti. Because of the great service I have received over the past few years from Ramsey's service department, I decided to go to them for my new lease. I am extrememly happy I did, Alex Malke got back to me immediately upon my initial request, he was always available to answer questions and had everything organized and ready when picking up the car. I would definitly recomend Ramsey Infiniti. More
I just bought a new 2011 Infiniti from Ramsey. I live and work in NY and it would have been more convenient for me to purchase new car in NY; but the attention, courtesy, service and pricing I got from Willy work in NY and it would have been more convenient for me to purchase new car in NY; but the attention, courtesy, service and pricing I got from Willy Ryksen at Ramsey made my decision easy. Willy is always available to answer questions, take care of any concerns, and put in extra time to keep his customers satisfied. And I got a really good price. I previously leased an Infiniti and the terrific service experience I have had with Ed in Ramsey service department in past 3 years was factor in my decision. I look forward to remaining a loytal customer and I will recommend Ramsey to other people. More
This is my second purchase of an Infiniti, I love the product. My salesman was wonderful, very knowledgeable about the product, made me feel comfortable and answered all my questions. Will definately product. My salesman was wonderful, very knowledgeable about the product, made me feel comfortable and answered all my questions. Will definately send friends and family to Ramsey Infiniti. More
I dealt with Willi He was great,ilive in NY,I went to I dealt with Willi He was great,ilive in NY,I went to two of NY dealers,I called ,Willie was great,took care of us, I will never go to a NY dealer a I dealt with Willi He was great,ilive in NY,I went to two of NY dealers,I called ,Willie was great,took care of us, I will never go to a NY dealer agin,Ramsey will be my Infiniti store,I am happy with themthe salesman was great,his manager was a nice guy. I love my car More
Don't waste your time going there. Worst experience ever. They may speak nice and offer great deal over phone, but they will change it quickly once you visit dealership. I met Matt and Bob, and both of them They may speak nice and offer great deal over phone, but they will change it quickly once you visit dealership. I met Matt and Bob, and both of them are so rude. I went to near-by dealership and bought 2011 G37x car on same day with no pain. Don't even think about going there. More
Alex Malke was extremely friendly, knowledgeable and helpful. He gave me the same good deal that he gave to my wife. He said that anytime I needed anything I should just call him. I DID have to call helpful. He gave me the same good deal that he gave to my wife. He said that anytime I needed anything I should just call him. I DID have to call him because I needed my bluetooth to be reset...and he did it quickly with no hassle or fuss. I am always greeted by the friendly receptionist, Anna, who seems to be a people lover. I like the way I am treated at this dealership. AND, I am VERY happy with my car! They ven did my first service call for FREE! Not a bad deal. More
"DO NOT DO BUSINESS WITH THIS INFINITY DEALER" I have been a loyal Infinity Customer for many years and was a proud owner of a 2007 FX-45 or at lease until today when i found out this Infi DEALER" I have been a loyal Infinity Customer for many years and was a proud owner of a 2007 FX-45 or at lease until today when i found out this Infinity Dealer (Infinity of Ramsey, NJ) would not honor my lease return due to the reason that they did not want the burden of storing my car on their lot and I also got a line of "crap" that they get get charged to store their own cars and it was up to the local dealers discretion... Though Infinity's lease policy states that you may return to any local dealership and they also stressed that fact of their policy when I originally leased my car as I was living in another state at the time. Richard the General Manager would not even take a moment to speak with me to better understand the situation. I would suggest Buying American or from a reputable European manufacture who's dealer network honors the Manufactures Policies. I WILL DEFINITLY WILL NOT BE PURCHASING MY NEXT 50K + car from this dealer or Infinity for that matter... Snake Oil Sales at its worst... More