Ramsey INFINITI

I had a wonderful experience at Ramsey Infiniti! Overall it was excellent because the sales people are very nice and very helpful. When my salesperson, Alex was busy his associate Anthony took me for a tes it was excellent because the sales people are very nice and very helpful. When my salesperson, Alex was busy his associate Anthony took me for a test drive and I didn't even have to wait! They demonstrated great knowledge of the vehicles and bent over backwards to make me feel comfortable about the deal. When I got into the car I felt like I could use all the new toys and was really excited! More

I just got off the phone with one of their female service rep, I can't remember her name but I sure do remember that I will never ever recommend others to do business with this dealership. I wanted to get ge rep, I can't remember her name but I sure do remember that I will never ever recommend others to do business with this dealership. I wanted to get genuine Infiniti OEM part installed at this dealership since it was the closest so i called them to find out the cost. The first thing this service lady asked me was did you get the car from us? Unfortunately, ramsey infiniti sales department is full of low ballers so as a customer I got it from different dealership with so much better offer. This lady then stated they can't install any other parts on my car since it's not from them. How ridiculous. Ok so she's simply stating If i originally got my car from California and I'm currently in Jersey then I have to ship the freakin car all the way to california and get it serviced? I already posted this story on one of the biggest infiniti forum along with dealership name and every other info. They don't have to install if they don't want to and it's up to them to lose the business. Thank you Ramsey Infiniti! for proving that your dealership is one of the worst infiniti dealership in north jersey. More

went online looking for used scion for my daughter. found two at ramsey infiniti on www.lemonfree.com for $9999.95 but when I clicked link it went to dealer website at 11,777.00. My wife called and I also ca two at ramsey infiniti on www.lemonfree.com for $9999.95 but when I clicked link it went to dealer website at 11,777.00. My wife called and I also called and was told both were their and we could look at them. They said they list same car on different websites at different prices at the same time which I thought was a little shady. We got their an hour later and was told the 2008 scion was sold and the 2006 scion was at another lot and not at the dealership. When I asked to see something showing they sold the 2008 scion in the last hour they got real nasty. Bait and Switch??? They advertise a used car they don't have to try to sell an older car for same money? The positive outcome is I drove out of their lot and right into the VW dealer next to them and bought a good used Jetta for a few thousand dollars less than the scion. " S T A Y A W A Y FROM R A M S E Y I N F I N I T I !!!! More

I PURCHASED A 40,000 "CERTIFIED PRE OWNED VEHICLE" AND THIS DEALERSHIP CHARGED ME 400 DOLLARS, TO HAVE THE OIL CHANGED, THE CAR DETAILED WITH DELIVERY INSPECTION. WTF IS THAT, SHOULDNT A PRE- VEHICLE" AND THIS DEALERSHIP CHARGED ME 400 DOLLARS, TO HAVE THE OIL CHANGED, THE CAR DETAILED WITH DELIVERY INSPECTION. WTF IS THAT, SHOULDNT A PRE-OWNED VEHICLE COME WITH THESE THINGS? ALSO THE F AND I SCUMBAG, TRIED TO BOOST THE INCENTIVE RATE , WHICH DEALERS DO TO TRY TO MAKE " RATE MARKUP ", AFTER LEARNING THAT I KNEW ABOUT THIS, HIS TONE CHANGED, HE'S A REAL SCUMBAG. ALSO THE PLACE CHARGED ME OVER 200 FOR REGISTRATION, WHICH ONLY COSTS 75. THEY FOUND WAYS TO KEEP THAT ALSO. DON'T BUY A CAR FROM THESE PEOPLE. THEY SAY USED VEHICLE DEALERS ARE SCUM , IN REALITY IT'S THE NEW CAR DEALERS THAT ARE SCUM. THEY USE THE NEW CAR LOGO TO SAY THAT THEY'RE BETTER, BUT THEY'RE ALL SCUM. More

Very friendly staff and a quick turnaround on the car I wanted...has also been helpful even after I have had the car for about three weeks. Overall, very pleasant experience.. wanted...has also been helpful even after I have had the car for about three weeks. Overall, very pleasant experience.. More

I was shopping for a G37 sedan and my first stop was Fette Infiniti (since its the closest Infiniti Dealership to me). I got the numbers from Fette that were agreed on but when I stepped into the financ Fette Infiniti (since its the closest Infiniti Dealership to me). I got the numbers from Fette that were agreed on but when I stepped into the finance office they wanted an extra $2000 down. They said the price that they quoted me did not include taxes and motor vehicle. I walked out and went right over to Ramsey Infiniti where I was immediately greeted by Matthew. He did a great job going over all of the features, even things that Fette never mentioned to me (example: hard drive to store music, XM and weather/traffic).Matthew was very upfront with me when showing me the numbers and explained everything in detail. When I went into the Finance office I was expecting to hear a different number then what Matthew told me but to my suprise they were nothing like Fette and everything Matthew told me was accurate. Matthew did a great job setting up my phone and navigation. I even received a Thank You card a few days later from Matthew. I would highly recommend Matthew and Ramsey Infiniti. More

I recently purchased a preowned 2008 M37 for my son from Ramsey Infinity. My salesman Robert Sferlazza was incredibly friendly and professional. We had a very amicable and fair price/conditioning negotiatio Ramsey Infinity. My salesman Robert Sferlazza was incredibly friendly and professional. We had a very amicable and fair price/conditioning negotiation. Not only was the car prepped and cleaned when we picked it up, they replaced two tires for no charge just so everything was safe for my son. Our entire experience with Ramsey Infinity was terrific. My next car very likely will be a new Infinity and I certainly will deal exclusively with Robert eventhough Ramsey is 45 minutes away from my residence. He was that good! More

I have always leased my cars (5)in all through Willy Ryksen at ramsey infiniti. As a salesmen at the dealership he will always follow through on what he says he will do when it comes to finding the exac Ryksen at ramsey infiniti. As a salesmen at the dealership he will always follow through on what he says he will do when it comes to finding the exact car I want in terms of options and color and of course the price. I have the utmost faith and trust in him as well as the dealership and because of that, i have referred 5 or 6 friends to willy and ramsey infiniti. They too have bought or leased more than 1 new car or truck from willy over the years. I will always recommend willy and ramsey infiniti to everyone looking for a infiniti. More

THIS IS MY SECOND CAR FROM THEM,AND FIFTH INFINITI IN THE FAMILY,,,SAME SALESMAN,,,GREAT GUY,,,I HAVE ALWAYS HAD GREAT EXPERIENCE WITH RAMSEY INFINITI,,,THEY ALWAYS MADE MY FAMILY HAPPY,,, FAMILY,,,SAME SALESMAN,,,GREAT GUY,,,I HAVE ALWAYS HAD GREAT EXPERIENCE WITH RAMSEY INFINITI,,,THEY ALWAYS MADE MY FAMILY HAPPY,,, More

I was pretty disgusted by this dealership! I was at the dealership for about 15 minutes, and was not greeted at all. Keep in mind, I was truly interested in purchasing an Infiniti. We were followed by an o dealership for about 15 minutes, and was not greeted at all. Keep in mind, I was truly interested in purchasing an Infiniti. We were followed by an older white man the entire time my boyfriend and I were there. The man started checking all of the car doors to make sure they were locked. The guy skipped rows while locking cars just to follow our path. I have never experienced such weird behavior. Both, my boyfriend and I felt very uncomfortable. We were most likely judged by our appearance, and it is distasteful for employees of a car dealership to treat people like this. I will never purchase a vehicle from this dealership. I am not sure that I want to purchase an Infiniti anymore if they hire people with that type of mindset. I don't suggest buying or leasing a vehicle from here, but it is your ultimate decision. More