Ramsey INFINITI
Ramsey, NJ
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Great place! The dealership is very nicely set up. It’s bright and spacious. Lots of merchandise on display. Everyone is very friendly. I worked with Leon May. Leon was very professional and patient. He we bright and spacious. Lots of merchandise on display. Everyone is very friendly. I worked with Leon May. Leon was very professional and patient. He went over the details of the lease and worked with me on finding the right vehicle for my budget. He even reached out to my insurance agent and helped add the new car to the policy. Ryan Stewart took care of the financial aspect of the lease. He was also professional and experienced. Once I was done, I received a folder with the documents and a temporary insurance card. Really appreciate the quality service I received at Ramsey Dealership! Thank you! Irina More
The salesman said the QX50 ran on Regular gasoline and it had the kickplate that would open the trunk which it doesn’t and it runs on premium gas I found out had the kickplate that would open the trunk which it doesn’t and it runs on premium gas I found out More
Conor was polite, knowledgeable , responsive and professional , the experience every customer wants. In the future please do not place 25 word minimum requirements on your survey responses professional , the experience every customer wants. In the future please do not place 25 word minimum requirements on your survey responses More
This service department is the worst I have ever encountered. Car was in 3 times for service and three times there was an issue. This last time I brought car in and didn’t hear from anyone for thre encountered. Car was in 3 times for service and three times there was an issue. This last time I brought car in and didn’t hear from anyone for three days. Unacceptable. Last time they never did the things I asked. And the first time I was promised a loner car and then told me that morning none were available. Unacceptable. More
Overall great experience buying a used car. The experience was a very classy, professional atmosphere. Our sales person, Thalia Holst was very friendly and helpful. If she wasn’t sure she made su experience was a very classy, professional atmosphere. Our sales person, Thalia Holst was very friendly and helpful. If she wasn’t sure she made sure to get us someone to explain further. We will consider Ramsey for our next car purchase. More
I brought my car in three times to fix the same two issues and they are still not resolved. The exclamation mark is still coming in and I still hear the vibration noise issues and they are still not resolved. The exclamation mark is still coming in and I still hear the vibration noise More
Service is great, Staff the area very nice and friendly. I’m going to get oil exchanged every time from Secaucus. I have Clifton Dealership Mach closer and I don’t go there! friendly. I’m going to get oil exchanged every time from Secaucus. I have Clifton Dealership Mach closer and I don’t go there! More
Everything went according to plan, everyone treated us well, loaner car was good and work was done on time, wheels came really looking good. thank you all well, loaner car was good and work was done on time, wheels came really looking good. thank you all More
The best dealer service service advisor Nuno very detailed honest and had car ready when he told me. Luke the service manager also found problems I was not aware of and took care of them.These guys a detailed honest and had car ready when he told me. Luke the service manager also found problems I was not aware of and took care of them.These guys are the best More