Ramsey INFINITI

Great experience! Mahdi was an absolute pleasure to do business with. Sales Manager JD negotiated with us very fairly. I would strongly recommend this dealership to my friends and family. business with. Sales Manager JD negotiated with us very fairly. I would strongly recommend this dealership to my friends and family. More

Dealership sold me ding/dent protection when I leased my car. Now they're refusing to remove marks from my bumper saying plastic is not covered-- just metal. Nevermind that the diagram I was shown at the ti car. Now they're refusing to remove marks from my bumper saying plastic is not covered-- just metal. Nevermind that the diagram I was shown at the time of sale clearly indicated the entire perimeter of the car would be covered under the policy. My discussions with the sales staff left no doubt that the bumpers were covered. More

After a horrible experience with a previous care dealer in Englewood,who had me running back and forth for a month I Google car dealers and found Ramsey of Infinity and contacted them about a car. My visit in Englewood,who had me running back and forth for a month I Google car dealers and found Ramsey of Infinity and contacted them about a car. My visit there was awesome, its my first car and they treated me special. I received excellent customer service and the sales rep, Mahdi, was awesome. He was patient with me even when i was undecided about the type of car i wanted, he also made suggestion that enabled me to worked within my budget. I have no regrets in doing business with Ramsey of Infinity and i would recommend any one to do business with them. More

Amazing experience. I actually purchased a 2009 FX35 over the phone from Canada! Ralph was extremely helpful and Alex the finance manager got me all the paperwork very fast. I would def recommend Ramsey to the phone from Canada! Ralph was extremely helpful and Alex the finance manager got me all the paperwork very fast. I would def recommend Ramsey to friends and family. If they are that good with people from another country, imagine how good they are with their local customers. More

I went to Ramsey Infiniti a couple weeks ago to look for a used car. The salesman I dealt with was great, however, the sales manager that I dealt with was absolutely obnoxious. After dealing with the salesm a used car. The salesman I dealt with was great, however, the sales manager that I dealt with was absolutely obnoxious. After dealing with the salesman for about an hour the sales manager came over and sat down like he didn't even care whether I made the deal or not. He was rude, and underdressed compared to the other employees. He continued to belittle me for reasons unknown, and to make matters worse, when he got up to work out the price I heard him speaking in a different language which made me feel extremely uncomfortable. Needless to say I did not make a purchase from Ramsey Infiniti. I felt like the salesperson was much more professional than the sales manager. I do not recommend Ramsey Infiniti to anyone unless you're only dealing with your salesperson. The rest of the staff seemed to be in good spirits, whereas the sales manager seemed to be miserable. More

From start to finish leasing our new QX56 was a great experience. The Sales team worked together to fit out schedule. Everyone we worked with was very knowledgeable. experience. The Sales team worked together to fit out schedule. Everyone we worked with was very knowledgeable. More

I dealt with Willy Ryska and I was buying a car for my son. My son is 18 years old and Ramsey Infiniti was the first dealer we went to. Usually I shop for a weeks before I would buy a car. However, I felt son. My son is 18 years old and Ramsey Infiniti was the first dealer we went to. Usually I shop for a weeks before I would buy a car. However, I felt very comfortable with the 2007 Infiniti G35X that WIlly showed us that we were ready to buy. What sealed the deal was the fact that Willy was able to ensure that the car was safe by replacing the tires and brakes prior to purchase. Since the car had 92K miles it was important to me that the car was safe for my son. Willy has restored my faith in car salesman as he was very caring and honest. It was a pleasure dealing with him. More

On Tuesday October 23rd I was driving my Infiniti JX in the far left lane on Route 17 South when I noticed a small kitten sitting on the concrete barrier that separates the North & Southbound lanes. I coul the far left lane on Route 17 South when I noticed a small kitten sitting on the concrete barrier that separates the North & Southbound lanes. I couldn't believe my eyes, but I immediately turned around and headed onto Route 17 North. I merged into the left lane and began driving slower as to not pass the endangered kitten. With my hazards on, I approached the kitten( which was less than 8 weeks old) stopped my JX opened the driver door, quickly grabbed the kitten and continued on the highway. As I brought the kitten into my car she jumped out of my hands onto the passenger side floor and crawled up inside the car behind the glove box. After many tries to coax the kitten out of my car, I decided to call my Ramsey Infiniti Sales person, Ralph Keller for guidance. He said no problem bring the car here and we will do our best to get the kitten out. Upon my arrival @ 4:30pm, I was greeted by Ralph, Jim McNally, Jay Debow, Dennis who were amongst several service and sales people that came to our aid. Almost immediately,the techs started on the car and removed my glovebox. A tech went to grab the kitten but she scratched them and moved deeper within the car. It was quite the scene because the dealership had never encountered a situation like this before. These hardworking individuals spent 1 1/2 hours, took apart my entire dashboard, to save this animal. She had managed to make her way from the passenger side all the way to the driver side ending up behind a vent. Because I had to bring my car in for some recall updating I decided to take care of all that while I was already at the dealership. The Service team provided me with a loaner (White QX). Throughout the entire experience I marvelled at the sincerity, dedication, steadfast approach to making sure this problem got solved. The sales and service people involved in thi stayed longer than necessary to help me - not giving up but trying different methods so that this story would have a happy ending, which it did. At 6:20 Dennis emerged with the kitten,named aptly, Infinity. I then took her to the Ramapo Bergen Animal Refuge. She is currently being cared for with a foster family because she is too little to be adopted out. In thinking back on this event, I am so happy that I went directly to my dealer, they knew exactly what to do, how to do it and all with a smile. I applaud these guys! Thank you Ramsey Infiniti! More

I drove in from the city to visit this dealership, based on the recommendations I had received. My salesman, Ralph Keller, was incredibly friendly and informative. Not only did he take the time to fully und on the recommendations I had received. My salesman, Ralph Keller, was incredibly friendly and informative. Not only did he take the time to fully understand my needs, but also respected that this was a major purchase, and patiently explained the features and benefits of each vehicle I was considering. I felt confident in my purchase, knowing that I had all the information needed to make an informed decision. I have since recommended Ramsey Infiniti to a number of friends currently in the market for a new car. Ralph's professionalism and knowledge has given me trust in the Ramsey Auto Group as a whole, and I would not hesitate to consider or recommend the other dealerships within this Auto Group. Many thanks to Ramsey Infiniti! I am a proud owner of a beautiful G37 and couldnt be happier with my purchase. More

I purchased a G37 from Ramsey Infiniti and had a GREAT experience. This dealership was awesome in getting me to decide to go with this vehicle. I was back and forth doing internet shopping between Merce experience. This dealership was awesome in getting me to decide to go with this vehicle. I was back and forth doing internet shopping between Mercedes and Infinit and once I spoke with Daaimah Teal at Ramsey Infiniti she was able to convince me to come in and take the vehicle for a test drive. The price that was negotiated was perfect for me and I ended up saving lots of money rather than purchasing the Mercedes. Daaimah was very friendly and was able to sell me on this vehicle and I have no regrets. This dealership provided excellent service and I believe I will remain a lifelong customer!!! More