Ramsey INFINITI

I was in the market for a new Infiniti and went to my local dealer Ramsey Infiniti to check out the G37x lease. When I got there I was greeted by Matthew and right from the beginning he was very friendl local dealer Ramsey Infiniti to check out the G37x lease. When I got there I was greeted by Matthew and right from the beginning he was very friendly and knew his product. He gave me a great tutorial on the car and took me on a long test drive. He was very upfront about the car and the numbers , he even knew more about the competition then the other salesman of there own cars (BMW, AUDI) I left the dealer impressed and wanted to research the car some more before I leased. In the process of my research I got calls and emails from other dealers and one dealer ( i will not mention names) Gave me a price that was about $1000 less so I had to go check it out. When I got to the other dealer the whole story changed and I got the run around (they said they priced the car with loyalty when I specifically told them I did not have a Infiniti). I went back to Ramsey the next day and picked up my car and LOVE it. I would highly recommend Ramsey Infiniti and Matthew to anyone wanting a Infiniti but does not want to play games. When something sounds to good to be true it probably is.. They even gave me my 1st year of service for free, and you never expect anything extra after closing the deal!!! More

I recently relocated to Bergen County from Atlantic County. I needed to find a dealer to service my G37x. I took my vehicle in on 3-16-13 and every part of the experience was outstanding. From being County. I needed to find a dealer to service my G37x. I took my vehicle in on 3-16-13 and every part of the experience was outstanding. From being greeted underneath the overhang to the friendly, smiling face at the desk, to being directed to Larry. Everyone was so positive and welcoming and I arrived at 7:30am. I had a concern with a rattle and squeak in the dash/windshield. Larry assured me that they would look into it. I was given a loaner vehicle and left to go about my day feeling very good about choosing Ramsey. I received a call just shortly after lunch saying my vehicle was done. They completed the routine service, fixed the squeak and washed my car. Picking the vehicle up was just as prompt and friendly as dropping it off. My thanks to everyone at the service department! More

Very friendly, very informative, trustworthy, treated me professionally and they took a stressful situation and made it very digestible and straightforward. I wouldn't hesitate to recommend the dealership professionally and they took a stressful situation and made it very digestible and straightforward. I wouldn't hesitate to recommend the dealership to family and friends. I look forward to dealing with them in the near future More

My husband and I were making the move from Manhattan to the suburbs of NJ and we knew it was time to look into getting a second car. I was referred to Infinite of Ramsey by a friend of mine who previously the suburbs of NJ and we knew it was time to look into getting a second car. I was referred to Infinite of Ramsey by a friend of mine who previously had a great experience with Sheila: I called and left a message for Sheila, who immediatly got back to me and listener to all my concerns. She assured me that my husband and I would find something in our price range, and would not have to compromise any of the important factors we were looking for in a new car. Sheila made sure to listen to all of our concerns, and made us feel that she genuinely cared about my husband and I walking away from this experience comfortable and satisfied. She guided us through the entire process and dealt with all of our concerns and questions throughout the entire process. She was patient, friendly, always followed up in a timely manner, and we ended up walking away with a great car right in our original price range. I would definitely recommend working with Sheila to anyone who wants to be treated honestly and respectfully! More

I have been looking for a pre-owned vehicle for several weeks. I was about to give up with the whole process of looking and dealing with another car sales person. I went to several dealerships in Paramus weeks. I was about to give up with the whole process of looking and dealing with another car sales person. I went to several dealerships in Paramus that had poor Customer Service. I decided to give Ramsey Infiniti a try. I called the Internet Sales department and spoke with a bubbly woman named Dee & her assistant Sheila. Both were really sweet and guided me through the whole process. Sheila suggested that I come to the dealership & test drive an Infiniti. She assured me that I would not be disappointed. I was a little hesitant about taking the drive to Ramsey & to only get disappointed again. After arriving to the dealership & meeting Dee, she turned my frown into a smile. Dee was WONDERFUL!!!!!! I test drove a NISSAN & fell in love ?. Everyone at this dealership was pleasant and courteous. Jay in the finance department did an amazing job with getting me approve & working his magic to make the, process go smoothly. Matt my salesperson was so sweet & very informative about my vehicle. I highly recommend this dealership if your looking for GREAT CUSTOMER SERVICE!!!!!!!!!!!!!! More

Best sales manager and service. Love Phil.!! 4 cars Best sales manager and service. Love Phil.!! 4 cars later This is the BEST place for an awesome car If you want a high quality AWD car Go to THIS Best sales manager and service. Love Phil.!! 4 cars later This is the BEST place for an awesome car If you want a high quality AWD car Go to THIS dealer.!!!! Ask for Ralph or Alex They are truly first class.!!!! More

What a relief after visiting my local Infiniti dealership to find professionals !!! I had arranged an appoinitment for aroundy 2pm but the sales person was busy with a long term customer, however dealership to find professionals !!! I had arranged an appoinitment for aroundy 2pm but the sales person was busy with a long term customer, however he broke off and I was able to explain my requirements, after some thought he decided that as he would be occupied for some time that he would introduce me to Ralph Keller who would be able to assist immediately. I was interested in a preowned M35X of which the dearship had three available, Ralph hailed from my part of the world and before we got down to serious busines we spent a little time talking about the old country, etc. I decided upon a car which had just come in the previous day and took a look at it and was impressed, Ralph advised that it would be available for Infinit preowned Certificationa and explained that as it had a few minor blemishes that they would be treated through the Infinti Certification process and that I could return the following week for a test drive. Infiniti were offering a lease buy back option, I had a 2011 G37X, which I was able to trade, the new times were rather more than I was expecting but the car was just what I had been looking for over the past few years and could never afford so we sealed the deal. I decided that I would return the following Saturday and Ralph kept me updated all week as to the status of the work being done on the car. I am now the new owner of a great preowned Infiniti M35X, a wonderul car !!! I would also like to thank the Sales Manager Khaild Salem who showed continued interest in my transaction and Jay, who fixed it for me, who arranged very acceptable financing, Ralph also kept me updated on plates, which I picked up a week later, very speedy, and some other items which he was happy to obtain. I would highly recommend the dealership, very professional with a continuing flow of buyers and of course Ralph who thoroughly deserves 10/10. More

Mahdi was very professional and polite. He was very informative and didn't push me so he can make a sale. I enjoyed the experience and he made my decision very easy. I recommend Ramsey Infiniti and Ma informative and didn't push me so he can make a sale. I enjoyed the experience and he made my decision very easy. I recommend Ramsey Infiniti and Mahdi Elayan. Trust me, you won't find any place better. More

I went in to buy a used Infiniti and trade in my '06 Infiniti. After going on a test drive with Matt and discussing payments he opened my mind up to leasing- something I have never considered before. I Infiniti. After going on a test drive with Matt and discussing payments he opened my mind up to leasing- something I have never considered before. I ended up walking out with a brand new g37. He wasn't pushy at all, was willing to work with me and was extremely knowledgable. He had an answer to all my questions and more. They gave me exactly what I was looking for for my trade in. I didn't even have to negotiate. A pleasant surprise. Management was great and helpful as was finance. I will be back for all of my infinitis. Thank you! More

Outstanding service department and sales department. Ramsey Infiniti is the only dealer I would buy my cars from because of the quality of there work. Bob is a outstanding mechanic Ramsey Infiniti is the only dealer I would buy my cars from because of the quality of there work. Bob is a outstanding mechanic More