Ramsey INFINITI
Ramsey, NJ
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I am a returning customer...x3...and returned because of the excellent treatment and service I have received at Ramsey Infinity. Alex Malke leased me cars # 2 and 3. He was knowledgeable, respectful, patien the excellent treatment and service I have received at Ramsey Infinity. Alex Malke leased me cars # 2 and 3. He was knowledgeable, respectful, patient and helpful. He always answered my questions completely and and competently. I had been contacted by other dealerships and actually was considering a lower priced car, now that I am retired.But since others were offering me "such a great deal", I thought, since the last lease deal was such a positive experience, I would contact Alex first and see what he could do for me.He actually remembered me, which was surprising. He came in with a price that was good but still not affordable to me.He asked me to come in and speak with him.I explained my situation and limits. Although I was quite firm in my budget, he worked very hard to meet them more than satisfactorily. He got me into a car that I loved, a color I liked, with all the extras I wanted.-for a price that I could afford. I was ecstatic! After connecting my phone to the Bluetooth, he spent over an hour working on problems with my phone connecting to Pandora (since I was SO upset that Infinity no longer allows CDs to be burned to the hard drive :( this was so I could still listen to music I enjoyed . He worked closely with a technician (also very helpful and accommodating) to make sure everything was in proper working order before I left.This attention to detail and supreme customer service, is what would make me come back for yet another Infinity when my lease is up. I must also say that my dealings with the service department from the top down to the clerks and excellent repair people, have been equally positive. They are always accommodating, highly professional,l helpful and friendly. Although Ramsey Infinity is not the closest dealership to me, they are head and shoulders-the BEST! More
Our salesman Madhi & the dealership manager Khaleed went above & beyond in efforts to accomodate our needs in purchasing this vehicle. I highly recommend Ramsey Infiniti. went above & beyond in efforts to accomodate our needs in purchasing this vehicle. I highly recommend Ramsey Infiniti. More
MY EXPERIENCE AT RAMSEY INFINITI WAS OVER THE TOP. MY SALESMAN ALEX MALKE WAS GREAT AND DEFINEATLY AN ASSEST TO THE INFINITI BRAND. THE SHOWROOM IS BEAUTIFUL AND EVERYONE I CAME IN CONTACT WITH WAS EXTRE SALESMAN ALEX MALKE WAS GREAT AND DEFINEATLY AN ASSEST TO THE INFINITI BRAND. THE SHOWROOM IS BEAUTIFUL AND EVERYONE I CAME IN CONTACT WITH WAS EXTREMELY HELPFUL IN MAKING MY LEASE EXPERIENCE PAINLESS. I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP TO ANYONE LUCKY ENOUGH TO BUY/LEASE AN INFINITI More
I was in the market for a used Infiniti G337 Convertible and had been doing a lot of research, and visited two other dealerships. One dealership was friendly however their price was too high for my budget, and had been doing a lot of research, and visited two other dealerships. One dealership was friendly however their price was too high for my budget, the other dealer was unfriendly and I felt mistreated. Ramsey was was both friendly and had great negotiation ability that led to high customer satisfaction. I was treated with great respect from the onset and taken as a serious buying customer, Willy introduced me to the Sales Manager quickly in the process and that also made me feel comfortable. The spoke to me as a human being not another number on the books and that made such a difference. I would recommend Ramsey to anyone who is buying an Infiniti or any luxury vehicle. More
Alex Malke was by far the beat sales consultant that I have ever dealt with, and I have purchased many different cars over the years. He was knowledgeable and provided me with a very good lease alternati have ever dealt with, and I have purchased many different cars over the years. He was knowledgeable and provided me with a very good lease alternative, even though I had initially planned to purchase the vehicle. He did not pressure me and made the experience truly enjoyable. I am very happy with my new Infiniti. More
I'm not the easiest person to deal with. Still, James was very patient, professional and went an extra mile to make the deal happen. Picking up the car was super easy. When I arrived, all the necessary p was very patient, professional and went an extra mile to make the deal happen. Picking up the car was super easy. When I arrived, all the necessary paper work was already pre-printed and the car was ready. I was given a tour of the service center and introduced to the service manager. They even searched my old car, found and returned small items that I left behind. In less than 30 minutes I was all set and on my way home, in the new car. I leased few cars before but they managed to impress me. I can strongly recommend this dealership. More
Mahdi Elayan @ Ramsey Infiniti made what normally is dreadful, exhausting car experience a REAL PLEASURE!!! He was courteous, professional, addressed my concerns and went above and beyond to make it a dreadful, exhausting car experience a REAL PLEASURE!!! He was courteous, professional, addressed my concerns and went above and beyond to make it a Pleasure. Did not push, ignore, use unprofessional language, roll his eyes or tell us he will be right back and disappear for 30 minutes like typical salesman. He answered all of my questions and concerns with patience and was extremely knowledgable. If you want to experience hassle free, professional, comfortable car buying experience...Please go see Mahdi @ Ramsey Infiniti!!! More
This was my first time leasing and I was a bit apprehensive. After visiting several Infiniti dealers, I finally settled on Ramsey Infiniti for several reasons. Matt Moskal was extremely knowledg apprehensive. After visiting several Infiniti dealers, I finally settled on Ramsey Infiniti for several reasons. Matt Moskal was extremely knowledgeable about the brand and responded to any question (via email or phone) immediately. There was no pressure here which unfortunately I did not experience at other competitors. If you can believe it, they (Matt and Jay) made leasing a car an enjoyable experience. I would do it again in a heartbeat! Oh yes, I absolutely love, love, love my JX! More
I received a call from the front desk telling me that my new plates were in and I could pick them up when it was convenient. When I got there Matthew put on my plates immediately. While he was putting on new plates were in and I could pick them up when it was convenient. When I got there Matthew put on my plates immediately. While he was putting on my plates I asked him if he could help me out with some of the interior controls. He helped me with my radio set channels and sirus radio set up. He answered all my questions and was very patient. All good things about Ramsey Infinity...Friendly, Knowledgeable and No pressure dealership. I would highly recommend them. Thank you Anthony and Thank you Matthew... More