Ramsey INFINITI
Ramsey, NJ
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I was won over by Alex when I stopped by Ramsey Infiniti to check out a Q50 and compare it to a Cadillac ATS I was considering. Alex quickly recognized my situation and without messing around worked with m to check out a Q50 and compare it to a Cadillac ATS I was considering. Alex quickly recognized my situation and without messing around worked with management to get me to a fair deal for me to consider. My buying experience was great. Even with some problems that were not Alex or the Dealership's creation with the car, both Alex and the Dealership stood by me to assist me, and made sure the problems went away. Alex in particular was very dedicated to my deal and delivery of my Q50. I would recommend this dealership and Alex and am very pleased that I chose to purchase my Infiniti from Ramsey Infiniti! More
Wendy was great. She answered all of questions and got us a great deal on our J35. After our experience at BMW and Lincoln, I can say our experience at Ramsey Infiniti was spectacular in comparison. us a great deal on our J35. After our experience at BMW and Lincoln, I can say our experience at Ramsey Infiniti was spectacular in comparison. More
Ramsey Infiniti is a great dealership. The service that was provided was amazing. Madhi was an amazing sales rep. He really takes the time to focus on the customer. From the minute I walked in he helped gu was provided was amazing. Madhi was an amazing sales rep. He really takes the time to focus on the customer. From the minute I walked in he helped guide me through all my questions. I highly recommend Ramsey Infiniti. More
Overall an excellent experience, I took half a day off on a Friday to make sure I had the proper amount of attention and was able to negotiate without feeling hectic.The showroom was beautiful, great accommo a Friday to make sure I had the proper amount of attention and was able to negotiate without feeling hectic.The showroom was beautiful, great accommodations for customers, much nicer than other locations. Alex did an excellent job responding to my countless emails. After it was all said and done Alex went above and beyond my expectations. JD(manager) was also very professional working with me to get the deal done. I will recommend this guys to anyone looking at an Infiniti in the Tri-State Area. Before you sign for any car, give these guys at Ramsey a chance! They will not disappoint! More
Ramsey Infiniti has truly impressed me from the moment I entered the showroom, all the way through selecting a vehicle, negotiating the lease price and having the car delivered. Most especially, Ralph Kell entered the showroom, all the way through selecting a vehicle, negotiating the lease price and having the car delivered. Most especially, Ralph Keller, the sales consultant I worked with provided outstanding service with a personal touch. He followed up on every question I had, kept in touch with me, and made the entire experience completely effortless on my part! Ralph did all the legwork for me and treated me and my family like we were the most important people in the world. Ralph gave us expert advice on the vehicle we selected and knew the Infiniti product like the back of his hand. He was extremely professional, friendly and easy to do business with. I look forward to recommending Ramsey Infiniti and Ralph to friends & family. More
Alex Malke, the salesman that assisted me with my beautiful new G37x was extremely helpful and friendly. He was patient with me and answered all of my questions and found me the car of my dreams. Ale beautiful new G37x was extremely helpful and friendly. He was patient with me and answered all of my questions and found me the car of my dreams. Alex, along with the rest of the employees at Ramsey Infiniti were very pleasant. I would recommend going to this dealership and even more strongly recommend working with Alex. He made me feel comfortable and confident in what I was purchasing. I love my new car!!! Thank you Alex and the rest of the Ramsey Infiniti team! More
QX60 - Luxurious, Impressive! Ramsey Infiniti - QX60 - Luxurious, Impressive! Ramsey Infiniti - Gracious, Impressive! We had the pleasure of meeting and working with Wendy Lam and JD. We had a ve QX60 - Luxurious, Impressive! Ramsey Infiniti - Gracious, Impressive! We had the pleasure of meeting and working with Wendy Lam and JD. We had a very pleasant experience. Wendy and JD made us feel welcomed and comfortable. Wendy spent time with us explaining all the features on the QX60. She was helpful, friendly, and trustworthy throughout the entire experience. Wendy is extremely knowledgeable about the vehicle and very professional. All of the people we met at Ramsey made the transaction easy, positive, and stress free. We would highly recommend this dealership to our friends and family. More
This is one of the best dealers in New Jersey regardless of the brand. I purchased my first Q45 Infiniti there back in 1992. I wasn't even considering Infiniti back then until getting a rude runaround at Le of the brand. I purchased my first Q45 Infiniti there back in 1992. I wasn't even considering Infiniti back then until getting a rude runaround at Lexus and MB. It was a great place to shop in the nineties, and, as I have found out today, it is just as great in 2013. I had the privilege of working with Mahdi Etayan while test driving the new Q50. He was very kind, patiently demonstrated every single new feature of this sophisticated car, and he took me out on an extended test drive, so I was able to get a pretty good feel for this vehicle. If you are planning to shop there, call in advance and ask to speak with Mahdi. He is an emphatic listener (a rarity nowadays) and is incredibly attentive. He also provided me with all of the pricing details without the dreadful gamesmanship. You can probably gage from my review that I left Ramsey Infiniti quite impressed, and this car is now on the top of my list. More
I recently leased an Infiniti JX35 from Ramsey Infiniti. Wendy Lam was the sales coverage on the deal. She was very knowledgeable about the product, professional and friendly. She walked me through the func Wendy Lam was the sales coverage on the deal. She was very knowledgeable about the product, professional and friendly. She walked me through the functionality of the car in great detail and took time to answer my questions. The dealership is very well run. It is a low-pressure environment where the sales people are informed and the prices are very competitive. I would highly recommend using Ramsey Infiniti. More
The internet experience was great. Jason contacted me via e-mail quickly. He helped setup an appointment with Wendy, who I met on our initial appoitnment date. The service from the front desk to meeting Wend e-mail quickly. He helped setup an appointment with Wendy, who I met on our initial appoitnment date. The service from the front desk to meeting Wendy was nice. Once meeting Wendy, she helped understand what I was looking for and went over the features of the JX35. I tested drove it and it was just a great vehicle. I had a trade-in, which she worked with the General Sales Mgr and negotiation experience went well. They gave a great trade-in value for my car that I still had an outstanding balance but residual value of my trade-in held strong too. In addition, I also had a VPP eligibility from my employer helped a better deal. I wanted to see the numbers first and test drive it so I need one more day to think. Wendy was great by not giving me any pressure to get the car "now". She understood and said I can drop her an e-mail or call her with any questions. I enjoyed that there was no pressure, which I've experienced a lot from other dealers. I e-mailed her that same night and she followed through the next morning. After some thinking and some research, I decided to go back and I met Alex, who picked-up where I left off with Wendy. Alex has excellent customer service as well. He took time to understand where I was with Wendy. We closed the deal quickly afterwards and I'm a happy customer and a new member of the Infiniti family. Thank you! More