
Ramsey INFINITI
Ramsey, NJ
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Extremely disappointed with the communication throughout the process due to engine replacement & not having my QX 80 for 2 + months (27K miles). I called multiple times to get answers. the process due to engine replacement & not having my QX 80 for 2 + months (27K miles). I called multiple times to get answers. More
This is the best Infiniti dealer by far! Nuno and Luke are the best!!! Your vehicle will be service with special care!!! Great service every time!!! are the best!!! Your vehicle will be service with special care!!! Great service every time!!! More
I worked with the Sales Manager Jose Canales. I found him to be extremely forthright, personable and easy to talk with. He and this dealership get 5 stars. to be extremely forthright, personable and easy to talk with. He and this dealership get 5 stars. More
Excellent customer service and friendly staff. Sales and finance reps were very informative and knowledgeable. I would definitely recommend this dealership to my friends and family. finance reps were very informative and knowledgeable. I would definitely recommend this dealership to my friends and family. More
Worked with Dennis lutz and it couldn’t be smoother. This is not the first time I have worked with him and it always goes very smoothly working with finance also easy no pressure which I like. I recommend th is not the first time I have worked with him and it always goes very smoothly working with finance also easy no pressure which I like. I recommend this dealership and the people mentioned above More
Only one query , not really major but why does customer have to be charged for shop repair order.? Most recent charge was 17.50 on a $900 service job. isnt a shop order responsibility of company system have to be charged for shop repair order.? Most recent charge was 17.50 on a $900 service job. isnt a shop order responsibility of company system . More
Recent Service appointment went very smooth All was very efficient and within time schedule. Agreed upon. The Service coordinator (Nunno) was very helpful and professional very efficient and within time schedule. Agreed upon. The Service coordinator (Nunno) was very helpful and professional More
Excellent service would Recommend this dealership to my friends that have Infiniti cars. They make you feel at home and want to get your car serviced there 👍🏾👍🏾👍🏾 friends that have Infiniti cars. They make you feel at home and want to get your car serviced there 👍🏾👍🏾👍🏾 More
First visit was to replace the battery in my key fob. Met Nuno who took care of me immediately. Asked about servicing my car which was purchased fom another dealership. Gave me all the info and I was t Met Nuno who took care of me immediately. Asked about servicing my car which was purchased fom another dealership. Gave me all the info and I was told I could come back the next morning. Upon my return met and worked with Tom who also took care of me immediately and professionally. This was the most efficient service center I've dealt with. Will definitely return for any/all work that needs to be done to my Infiniti. Highly recommend. More
Our service experience should of never existed, what dealership sells a car that smells like an ASHTRAY ?? But our service experience was no better, the team at Ramsey Infinity are Unreliable, inconsi dealership sells a car that smells like an ASHTRAY ?? But our service experience was no better, the team at Ramsey Infinity are Unreliable, inconsistent depending on the service reps handling your service. More