Ramsey INFINITI
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 1,629 reviews
Great experience, helpful sales guy I walked into the dealership looking for a dealer I had worked with the last time to lease my Q50. He was no longer employed at the dealership. I was I walked into the dealership looking for a dealer I had worked with the last time to lease my Q50. He was no longer employed at the dealership. I was introduced to Alex. He was knowledge able about the leases for QX60 and financing. Alex did not pressure or make comments like this wont last or push the sale. He was very reasonable and understood what I was looking for. He confirmed with me what I was looking for. Got the numbers for the finance options I requested and even let me leave the dealership to return at a later date. The deal did not change and Alex was not calling me everyday to ask if there was any movement on the deal. It was very pleasant and professional experience. I would recommend Alex to anyone looking for an honest, no pressure sales man for getting your next car. More
Pleasent experience with Ramsey Infiniti. Preplanned a visit with Steven Hong and to my surprise he was awaiting my arrival. No waiting or anything. Greeted promptly upon entering we discussed Preplanned a visit with Steven Hong and to my surprise he was awaiting my arrival. No waiting or anything. Greeted promptly upon entering we discussed my needs and wants in a car. I still wasn't 100% percent on which model to get but Steven was helpful with his responses and remarks on every question i had. Really knowledgable guy. Wasn't any haggling or hidden motives or shadiness. A straight forward dealership with a straight forward salesmen. Not once did he urge and force himself on us to make a rushed decision. Decided on a q50 and we sat to discuss options and price point. Still a very patient person. Ended being declined by several banks for some reason even thought i had several pre approved offers. Left a deposit and to my surprise Steven was very patient the ENTIRE week it took for me to get everything situated and approved. Came in a week later to sign and pick up the car. Honestly the best part of this experience was that Steven and the entire staff did everything with a smile on their face. Which isnt a big deal to some but to me it is. They are genuinely interested in getting you into the car that best fits you. I would personally recommend Steven Hong to any interested in Infiniti experienced or not. Thank you again! More
Great service at Ramsey Infiniti I have been leasing Nissan Maximas for 20 years and thought it was time for a change. Luckily, I was introduced to Steven Hong at Ramsey Infiniti. Ste I have been leasing Nissan Maximas for 20 years and thought it was time for a change. Luckily, I was introduced to Steven Hong at Ramsey Infiniti. Steven Hong sat with me and was so knowledgeable about the two cars I was considering that it did not take long for me to make my decision. I leased the Q40 and could not be happier. If you are considering buying or leasing an Infiniti, please go to Ramsey and request Steven Hong to help you. He will make you comfortable, answer any question you may have and take all the time you might need while making this most important decision. Thank you, once again, Steven Hong and Ramsey Infiniti for putting me into my dream car! More
Best experience buying a car Buying my first car was a horrible experience and was not looking forward to buying my second car. I was trading in my lease(Nissan maxima) which I h Buying my first car was a horrible experience and was not looking forward to buying my second car. I was trading in my lease(Nissan maxima) which I had 7 months left on my contract. I wanted a Q50s but a lot of the dealships I called didn't want to work with me until I called Ramsey infiniti dealership. My sales person was Steven Hong and he made it possible for me to get into Q50s when other dealships offered me impossible prices. Steven Hong customer service was execellent and he made buying a car a fun experience rather than stereotypical buying a new car experience people normal have. I strongly recommend buying a car at this dealship with Steven Hong. ???? More
ramsey infiniti experience My sales rep Steven Hong was excellent. He was very easy to talk to and he wasn't very pushy like some salesman can be. I would recommend this dealers My sales rep Steven Hong was excellent. He was very easy to talk to and he wasn't very pushy like some salesman can be. I would recommend this dealership and Steven Hong to anyone. I was so comfortable with Steven that I bought the car within minutes of speaking to him. More
Great eexperience My new Q40 is the fourth Infiniti I have leased from Ramsey Infiniti. I keep on coming back not only because Infiniti makes a great car, but for the My new Q40 is the fourth Infiniti I have leased from Ramsey Infiniti. I keep on coming back not only because Infiniti makes a great car, but for the service after the sale. Matt was my salesman for the last two Infinitis I have leased. He is honest and works very hard to service the customer after the sale. The sales manager, Anthony is always a pleasure to work with and I always feel like I got a great deal. Also, the service people, especially Eddie and the service manager, James, are the best I have encountered. More
Satisfied Staff was very helpful and friendly Steven Hong did a great job helping me find the perfect vehicle for me it was the best car buying experience I've Staff was very helpful and friendly Steven Hong did a great job helping me find the perfect vehicle for me it was the best car buying experience I've had thanks Steven Hong More
PROUD OWNER of 2014 Q50 CPO My salesperson was Mr. Steven Hong. My experience with Mr Hong was the best I've had with any auto salesperson. Beginning with narrowing down the rig My salesperson was Mr. Steven Hong. My experience with Mr Hong was the best I've had with any auto salesperson. Beginning with narrowing down the right vehicle for me, he was very knowledgeable of the vehicles and understood what vehicle realistically fit my wants and needs. He also guided me with my purchase online to make the overall transaction at the dealership alot more smooth and faster. As a courtesy, he even arranged to pick me up from a meeting point so that I wont need to pay for my transportation to the dealership. Overall, the dealership staff were friendly and pressure free with any offers. If you are in the market for a new or used vehicle, I would recomend you contact Mr. Steven Hong and see for yourself. More
Excellent customer service Willam was a pleasure to work with ,so was Khalid Great customer service Very friendly n accommodative Took care of our needs n concerns Custome Willam was a pleasure to work with ,so was Khalid Great customer service Very friendly n accommodative Took care of our needs n concerns Customer oriented More
Lease of 2015 Infiniti Q40 This is my 4th or 5th vehicle from Ramsey Infiniti, and my second sales person. The sales experience at Ramsey Infiniti is easy, pressure-free, hones This is my 4th or 5th vehicle from Ramsey Infiniti, and my second sales person. The sales experience at Ramsey Infiniti is easy, pressure-free, honest, up-front and a truly stress free experience. They are very easy to work with and talk to and make the sales experience comfortable. They are straight-forward and honest and do not hide anything. What they tell you is what they will deliver on, over and over again I've had this experience. Recently, my sales person Stephen Hong and Khalid Salem closed my deal. He understood my needs, timeframe, etc. and was able to deliver for me. Very easy, quick and painless transaction. Thanks again Ramsey Infiniti and Stephen Hong. More