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Ramsey INFINITI

Ramsey, NJ

4.5
1,627 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,627 reviews

September 16, 2021

Efficient, professional, effective and all employees are polite and courteous. It’s been my experience that this is a top rated dealership! More

by pattikelly07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Sep 24, 2021 -

Ramsey INFINITI responded

Thanks so much for your positive feedback, we appreciate your business!

August 28, 2021

I have been going to this location for over eight years and the service is still excellent! More

by JAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Sep 07, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty - and the kind review!

August 28, 2021

The service department at Ramsey Infiniti was top notch. Nuno was professional and caring and his team did a wonderful job servicing my car. I will certainly recommend this dealership to my family and fri More

by Lwbklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos, Tom Jacob
Sep 07, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

Sep 07, 2021 -

Lwbklyn responded

Thank you again Nuno and your service team! A fantastic experience-

August 28, 2021

Prompt, courteous and honest. They didn’t try to sell me anything that I didn’t need. More

by PJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Sep 07, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience!

August 11, 2021

We bought the vehicle we leased and were treated very professionally. The sale went smoothly. This is the 3rd Infiniti we have bought from them. More

by pukkahsahib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Dennis Lutz
Aug 17, 2021 -

Ramsey INFINITI responded

Thanks so much for sharing this with us, we're happy to see that you're having great experiences with our team! We appreciate your loyalty and your kind review.

August 10, 2021

Great service great mechanics very helpful. Asked to have trunk vacuumed them and was told to come back and they would do. Not done. This is second time during service I asked for empty trunk be vacuumed. More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Aug 10, 2021 -

Ramsey INFINITI responded

Thank you for your honest rating, Joey. We apologize for the issue with the trunk vacuuming. They will take care of it any time you can stop in.

Aug 10, 2021 -

Joey responded

Not convincetto return again. Should have been done day of service thanks anyway

July 20, 2021

They are very friendly and accommodative, and try their level best to get you the exact specifications. In our case , they actually got the car from a distant dealer who had the car of our specs. The Sales More

by inamdar_keshav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon May, proust Altidor-Louinis
Jul 23, 2021 -

Ramsey INFINITI responded

Thanks for sharing the details of your visit with us, we're glad it was a great one.

July 19, 2021

Extremely disappointed with the communication throughout the process due to engine replacement & not having my QX 80 for 2 + months (27K miles). I called multiple times to get answers. More

by Djb1367
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nuno Santos
Jul 22, 2021 -

Ramsey INFINITI responded

We've very sorry to see that you had this issue with our Service Department. We hope that you'll continue to utilize Ramsey Infiniti for your service needs, and have much more pleasant experiences going foward.

July 16, 2021

This is the best Infiniti dealer by far! Nuno and Luke are the best!!! Your vehicle will be service with special care!!! Great service every time!!! More

by Newarkcop66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos, Tom Jacob
Jul 22, 2021 -

Ramsey INFINITI responded

Thanks for sharing the details of your Service visit with us, we're glad it was a great one.

July 03, 2021

I worked with the Sales Manager Jose Canales. I found him to be extremely forthright, personable and easy to talk with. He and this dealership get 5 stars. More

by EllieM
Recommend Dealer
Yes
Employees Worked With
Jose Canales
Jul 06, 2021 -

Ramsey INFINITI responded

Thanks so much for the great feedback, Ellie! We're happy to see that Jose gave you a great experience!

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