Ramsey INFINITI
Ramsey, NJ
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Best Experience Ever! I have never had such an enjoyable, stress-free car buying experience. Matt and Mike helped me every step of the way! Couldn't have asked for better s I have never had such an enjoyable, stress-free car buying experience. Matt and Mike helped me every step of the way! Couldn't have asked for better service. Highly Recommend! More
Professional and good experience After searching for a couple of months throughout the Tri-State area, we ended up purchasing a pre-owned car from Ramsey Infinity. Of all of the deale After searching for a couple of months throughout the Tri-State area, we ended up purchasing a pre-owned car from Ramsey Infinity. Of all of the dealerships we have been to, this was one of the tops in terms of professionalism and how comfortable we felt with the whole experience. We were able to make a decision without pressure and Joe, Jay, and Enrique were all professional and reasonable throughout this experience. We called in advance, as we were driving from Jersey City, to ensure the car was still available. We spoke with Joe. When we arrived, Joe was busy with another customer but one of the leaders saw we were waiting and asked Jay, one of the managers, to help us get started by going to get the car out and getting the other information needed for our test drive so that we wouldn't have to wait (much appreciated, as I am very pregnant!). We wanted to buy the car but also wanted it inspected by a third-party mechanic first. There was absolutely no resistance to this (counter to other dealers we had visited), and they sent an employee (Kevin, I think) along with us while we got the pre-purchase inspection. It passed with no issues as made us feel comfortable buying the car. Until this point, our search had encountered dealers who couldn't find the keys to a car, dead batteries in the cars we wanted to drive, sales people who told us they would charge us $1k more if we didn't finance, and a bunch of other examples of poor customer experience. Ramsey Infiniti seems to be well run and we liked the general attitude of the sales staff we worked with. We would definitely consider purchasing from them again. More
Best dealership ever!! Absolutely LOVE this dealership! Upon walking in the door the staff was very welcoming. My salesman Danny Granada was kind patient polite and very inf Absolutely LOVE this dealership! Upon walking in the door the staff was very welcoming. My salesman Danny Granada was kind patient polite and very informative, he answered all of my question without hesitation and took his time explaining every detail and feature of the car I was interested in. As if I weren't already convinced enough I also met the manager Khalid Salem and he really sealed the deal such a great guy. I would choose this dealership 100 times over all of the other dealerships I have been to, they honestly exceeded my expectations. Not to mention I LOVE LOVE LOVE my car!!!! Thank you guys for being so Great!!! More
Great Experience! After having many vehicles and coming from many dealerships like BMW or Mercedes Benz, Infinity of Ramsey, was a smooth and pleasant experience. Both After having many vehicles and coming from many dealerships like BMW or Mercedes Benz, Infinity of Ramsey, was a smooth and pleasant experience. Both Mark and Zack, were very friendly guys and made you feel welcome. The experience with the whole transaction went very quick, with no pressures at all. They gave me over value for my trade in, which was generous in my eyes, and generated the sale for me. Knowledgeable guys and fair. The car is awesome! For the price they give, you can't even get a Honda! They'll have my business when this lease is up! More
Best car buying experience ever From the second I called I felt that I made the right choice. Tatiana answered all of my questions; thoroughly and immediately. The knew everything ab From the second I called I felt that I made the right choice. Tatiana answered all of my questions; thoroughly and immediately. The knew everything about the programs, functions and features of the car. She was so amazing that I thought she was a sales manager, being that she gave me an unbelievable deal over the phone. To my surprise she is BDC representative. Upon arrival, we were greeted by Tatiana, who then brought danny Granada to walk me through the features and test test drive the car. His product knowledge is impeccable and his patience and professionalism is unmatched in this business. I revealed that my credit was shot due to a recent divorce, so Danny wanted be be transparent and rightfully felt the best course of action was to bring in his finance manager. Enrique Lariano fought long and hard to deliver me the same unbeatable price on my new Q70. I couldn't be happier with my car and truly recommend Ramsey Infiniti and specifically Tatiana, Danny and Enrique More
Great experience! Willy was so great! He made the process quick and easy. I love my new car and will always go back to Ramsey Infinti! Thanks, Willy!! Willy was so great! He made the process quick and easy. I love my new car and will always go back to Ramsey Infinti! Thanks, Willy!! More
Amazing service! Helpful and understanding. Willing to work with you to get exactly what you're looking for. Easy going environment with no pressure. Absolutely outsta Helpful and understanding. Willing to work with you to get exactly what you're looking for. Easy going environment with no pressure. Absolutely outstanding and hassle free! More
Steve went beyond my expectations! So happy! Steven went above and beyond my expectations! He really worked hard to get me an amazing deal and I am leaving the dealer with my dream car! Made me f Steven went above and beyond my expectations! He really worked hard to get me an amazing deal and I am leaving the dealer with my dream car! Made me feel very comfortable and confident with my new Q50 and I would recommend him to anyone! He is well informed and answered all my questions without a doubt. He is an honest and sincere salesman and made me my lease return so easy and hassle free! My experience at Infiniti and the ambience made me very happy and reassuring that I made the best decision! Thank you so much Steve! More
Excellent Ramsey Infiniti service department is awesome! I've never gone through such a fun and easy process. The people are kind, knowledgable, and super under Ramsey Infiniti service department is awesome! I've never gone through such a fun and easy process. The people are kind, knowledgable, and super understanding with my time schedule. Loners are available all the time and Edwin the service advisor is exceptional. I recommend using him. He is outstanding. Anything you need he's the right man to go to. More
Steven Hong Strikes again! After purchasing my first Infiniti (QX60) earlier this year, my thought to go back to the same dealership and to the same dealer was a no-brainer when After purchasing my first Infiniti (QX60) earlier this year, my thought to go back to the same dealership and to the same dealer was a no-brainer when my family was in need of a second car for the family. Steven Hong is a very well informed and well equipped sales person who will fight with his management to get you what you want at the price you want (at a reasonable price of course). But the fact that he wouldn't take no for an answer from his management, truly shows how dedicated he is in his consumers needs. Our situation was a bit complex as we were trading in our old vehicle which still consisted of a pay off balance, but Steven worked with us, explained every bit of detail and put us in a brand new 2015 Q50, and we couldn't be more pleased with this car. I would recommend this dealership, and Steven Hong to my family and friends. In fact, I have already boasted about him and our experience at this dealership, and now some of my family members have already contacted him in potentially purchasing a vehicle from Steven. Thank you again Steven, we are now an ALL Infiniti family, and it's all thanks to you and your services. More