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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

May 10, 2016

Outstanding Car Buying Experience! From the moment I called till the time I pulled away, everything went so smoothly. I have bought several new and pre- owned cars from all makes and d More

by jalkc222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Alhamawandi
May 10, 2016

Returning Customer This is my second Infiniti from the Ramsey Dealership. My first Infiniti was from another dealer. No comparison! Matt Moskal was very helpful as were More

by Flem68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Khalid Salem, Matthew Moskal, Enrique Liranzo
May 09, 2016

Excellent Experience! Ryan Warner was a pleasure to deal with. He was very professional and knowledgeable. I also had the pleasure of dealing with Ralph. Keep up the good w More

by gman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Warner
May 09, 2016

Best Car Buying Experience I've Had Matt Moskal was extremely professional, upfront and didn't waste my time. It was a pleasure to work with him. He went out of his way to ultimately f More

by Christa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moskal
May 09, 2016

Happy with my purchase experience! Sales experience with Chris Kim was great! I am now a Ramsey Infiniti customer for life! The experience was great from test driving to financing, I More

by CarEnthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
May 09, 2016

Excellent Michale Lafayette and the rest of the team were a pleasure to work with. I will definitely come back when I'm ready to purchase my next car. More

by tallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michale Lafayette
May 06, 2016

Best Experience Ever! Mark was the most professional manager that I have ever had the pleasure to work with in my car buying history. He gave me all the numbers upfront wi More

by badboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hirschberg, Joseph Bassil, Michale Lafayette
May 03, 2016

Fantastic Experience !!! the most painless experience car shopping ever! Jason was great! I was in and out with everything completed so painlessly. Jason was a true profession More

by thomas2477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kaplan
May 03, 2016

Best Experience My highest compliments to one of your managers, Mark Hirschberg. He was introduced to us just as we were leaving in a dispute over price and he saved More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hirschberg
April 26, 2016

Lock up your glove compartment!!!!!! My purchase experience from this dealer was great. I've even referred tons of people to this dealership because I thought they were honest but when t More

by cecejhelo927
Recommend Dealer
No
Employees Worked With
Francisco, Cisco & Corey, James McNally
Apr 26, 2016 -

Ramsey INFINITI responded

I am so sorry for your negative experience and I want to try to remedy the situation. I'm sorry something turned up missing in your vehicle. While every repair order states we are not responsible for lost or stolen items, I want to do my best to help you retrieve your missing items. Have you filed a police report with Ramsey Police yet? Once the report is filed an investigation can be done. What was taken from your vehicle, maybe it was misplaced when the service and/or cleaning was done? If it was in your glove box, maybe while cleaning the door opened and it fell under your seat. Please let me know what I can do to correct this matter. James Conroy Customer Relations Director

Apr 26, 2016 -

cecejhelo927 responded

No need. I think with this review I made my point across.

Apr 27, 2016 -

Ramsey INFINITI responded

Again I'm sorry for the loss. We have referred your complaint to the Ramsey Police Dept.

Apr 27, 2016 -

cecejhelo927 responded

Thank you. I have notified Infiniti as well.

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