Ramsey INFINITI
Ramsey, NJ
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Walk Away Smiling and Confident You Were Well Taken Care Of My family has known Willy for almost 2 decades. We have leased or purchased 5 cars through Willy. He always has a great story to share about his col My family has known Willy for almost 2 decades. We have leased or purchased 5 cars through Willy. He always has a great story to share about his colorful life, and you will always walk away confident that you were well taken care of. He will greet you with a smile and after 20 years, still remember everything about you and your family, despite not seeing each other for a few years. There are no slight of hands, or pressure to sign. Once you are ready, you can see the history of awards that he has earned serving the brand, more than you can count with both hands. Recognition from the brand. Recognition from a very loyal customer. I am driving 2 Infiniti's, and will come back for my next very soon. More
Great Experience We came in to look at a used infinity, even though that exact car we wanted ended up having a deposit on it, Ken helped us first decide if the QX60 wa We came in to look at a used infinity, even though that exact car we wanted ended up having a deposit on it, Ken helped us first decide if the QX60 was right for us, then took his time helping us find the exact color and year we wanted. He was very knowledgeable about the car and never felt like I was getting ripped off. More
Amazing!! This was my first purchase from this dealer and I was very pleased with Dominick. My vehicle was recently totaled and I was looking for a suitable re This was my first purchase from this dealer and I was very pleased with Dominick. My vehicle was recently totaled and I was looking for a suitable replacement. Ramsey Infiniti was about a 45 minute where I found the vehicle that was perfect in price, condition and servicing. When I first inspected it, Dominick was very forth coming with no pressure sales pitch. He gave me the time needed for me to inspect and come to my own conclusions related to next steps and my results. I was free to take the vehicle for a test drive and it met all my expectations consistent with Dominick's representation. I did not hesitate to put a deposit for purchase and schedule my next visit for pick up. It has been a week of ownership with the vehicle with no issues and I am very pleased with my overall experience and transaction. I would not hesitate in the future to go back and purchase another vehicle from Ramsey Infinity. Thank you once again Dominick for all you had done. More
Professional and Knowledgeable I recently went into Ramsey Infiniti just to browse. A young Salesman named Dominick was able to swing me to consider trading in my Acura for an Infin I recently went into Ramsey Infiniti just to browse. A young Salesman named Dominick was able to swing me to consider trading in my Acura for an Infiniti. Was very knowledgeable about the cars themselves as well as leasing/purchasing options. He was a breath of fresh air compared to past experiences at other dealerships. I think I will be an Infiniti man for life moving forward and I've already recommended Ramsey and Dominick to several other people. More
Fantastic Experience! I called and visited several dealerships while deciding which brand to lease. Ramsey blew me away in terms of excellent customer service, competitive I called and visited several dealerships while deciding which brand to lease. Ramsey blew me away in terms of excellent customer service, competitive pricing, and lack of "salsey" maneuvers. Every aspect of the interactions and everyone I worked with was straightforward and extremely friendly and pleasant. The experience was comfortable and professional--the complete opposite of what a car-buying experience often is. I cannot recommend them enough. In particular, Mark Hirschberg led me through the process and made sure that I was comfortable, from ensuring that I understood everything to refilling my coffee. Ramsey Infiniti operates with a heavy focus on customer service and satisfaction, as opposed to the usual pressured feeling to sell a car. They exceeded my expectations--and I have high customer-service expectations--and I will absolutely return to them in the future as well as recommend them to my family and friends. More
Purchased a Certified QX60 Hybrid I was in the market for a 3-row SUV which would get better than 15 mpg. My research found that Infiniti made a QX60 hybrid, rated at 28mpg on the hig I was in the market for a 3-row SUV which would get better than 15 mpg. My research found that Infiniti made a QX60 hybrid, rated at 28mpg on the highway. I did a search for a QX60 hybrid and I located 2 at Ramsey Infiniti. The first one was more $ than I wanted to spend and then Ryan suggested that we look at the Certified used model. We drove it and negotiated a price. There were a few items that needed to be addressed before took delivery and Ryan stayed on top of each one and ensured they were completed as promised. He was very responsive and a pleasure to deal with. The only thing I would I warn people about who buy a CPO vehicle from Ramsey Infiniti is to be prepared to $499.00 to have them prep the vehicle for delivery. That was the only negative in the entire purchase process and despite that, I would recommend this dealership and especially Ryan as a salesperson. More
Mark is a man of his word I made sure to get a quote before I stepped foot in a dealer, and Mark was the man to make that happen. I got to the dealer, and the quote was still e I made sure to get a quote before I stepped foot in a dealer, and Mark was the man to make that happen. I got to the dealer, and the quote was still exactly the same; something people still have to worry about with some dealers. He also checked up on me multiple times throughout the process. My sales guy, Joseph was very pleasant to deal with. He was very attentive, and tried to get me into my car as fast as he could. Overall, the whole process was good but could've been a little quicker. More
Restored my faith in customer satisfaction As my 2nd leased Infiniti was approaching an end I had returned to my original dealership and had walked away telling myself I was done with Infiniti As my 2nd leased Infiniti was approaching an end I had returned to my original dealership and had walked away telling myself I was done with Infiniti & then I decided to go to Ramsey Infiniti which was one of the best decisions I made. From my original dealings with Mark Hirschberg (BDC Manager) and Danny Granada (Sales Consultant) to ending with the Business Manager "Ty Caldwell " I couldn't ask for a more Professional, Friendly, and Dedicated Team who listened, were responsive and cared about my individual experience. Thank you all for everything and restoring my faith in Customer Excellence! -Marc C More
Will's the man I found the car I was searching for through Truecar.com. at Ramsey Infiniti. I met with Willy Ryksen to test drive the car and go over the arrangeme I found the car I was searching for through Truecar.com. at Ramsey Infiniti. I met with Willy Ryksen to test drive the car and go over the arrangement. I found Willy to be very personable and honest. That was important to me. The transaction went very smoothly. Due to a stone hitting the windshield before I took delivery of the car, the windshield had to be replaced. I live over 100 miles from the Ramsey dealership. Willy was able to secure an arrangement for me to have the windshield replaced locally so that it wasn't necessary to make the lengthy trip to Ramsey. More
Great experience buying a new car! I have now purchased two cars from Ramsey Infiniti and both times the experience has been exceptional. My sales associate, Darius Bagan was excellent I have now purchased two cars from Ramsey Infiniti and both times the experience has been exceptional. My sales associate, Darius Bagan was excellent and truly created a great experience for me. I couldn't be happier with my new car and look forward to continued business in the future! More