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Ramsey INFINITI
Ramsey, NJ
1,636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,636 reviews
December 27, 2016
Great service Everyone was extremely helpful and informative. Not your typical car buying experience! Amazing service. I would recommend this dealership to anyone Everyone was extremely helpful and informative. Not your typical car buying experience! Amazing service. I would recommend this dealership to anyone looking for a new vehicle. More
by Jlf1107
Employees Worked With
Khalid Salem, Willy Ryksen
December 27, 2016
Great group of people I usually don't write reviews, but these guys really deserve the notice. Unfortunately the 1 bad review always seems to supersede all the good ones. I usually don't write reviews, but these guys really deserve the notice. Unfortunately the 1 bad review always seems to supersede all the good ones. So just wanted to make sure this one gets out there. If you are interested in an Infiniti and live within 30 miles of this dealership, look no further. I actually went to another Infiniti dealership 1st not too far away that tried to push me into a bad deal. Thankfully I shopped around and called here. I spoke with Mark H. initially, he was great on the phone and started steering me in he right direction. Then Matt M. got me going with what I was looking for and Ryan W. helped finish close the deal. Saving about $100 less a month for a better car then I was looking at initially. love the car and my overall experience. Thanks guys! More
by Erik Sternberg
Employees Worked With
Matthew Moskal, Mark Hirschberg, Enrique Liranzo, Ryan Warner
December 25, 2016
Great Service To Infiniti I wanted acknowledge three of your sales representatives at Ramsey Infiniti. Mark Hirschberg, Willem Ryksenie AKA "Willy" and Enrique To Infiniti I wanted acknowledge three of your sales representatives at Ramsey Infiniti. Mark Hirschberg, Willem Ryksenie AKA "Willy" and Enrique Liranzo. I wanted to thank them for the refreshing buying experience at Ramsey Infiniti on my recent QX30 purchase. I was impressed with their honesty, integrity, and straightforward approach to selling a car. As I looked around, I found that many of the sellers just didn’t meet my personal standard of integrity, not to mention the cars, although advertised as “great deals”, were far from it. All the while I kept thinking about the car you were selling and the sense of trust I had from talking with them. That same day I arrived to the dealership and having a great experience with the staff we made a deal. This is my first Infiniti and my prior vehicles have been BMW's. I intend to keep on getting Infiniti's for a long time! I would definitely recommend your business to others and will check your inventory if I am in the market for another vehicle. Thanks again!” Once again many thanks to you and your wonderful crew for their kind, courteous, efficient and friendly treatment I received when purchasing my automobile. Israel Crespo More
by Izzy1204
Employees Worked With
Willy Ryksen, Mark Hirschberg, Enrique Liranzo
December 17, 2016
Buy your next car from Ryan at Ramsey Infiniti This is the 3rd vehicle we purchased from Ramsey Infinity. Ryan exceeded any expectations we had. We got a great deal on our car and he worked very This is the 3rd vehicle we purchased from Ramsey Infinity. Ryan exceeded any expectations we had. We got a great deal on our car and he worked very hard to find the exact vehicle I wanted. I would highly recommend purshasing a car from him. It was a great experience! Thanks Ryan and Ramsey Infiniti! More
by Adrienne 12
Employees Worked With
Ryan Warner
December 15, 2016
Forgotten Customer The day I came in to sign the papers turned into a disaster in that it took over 4 hrs to sign docs and get the car most which was spent waiting. I w The day I came in to sign the papers turned into a disaster in that it took over 4 hrs to sign docs and get the car most which was spent waiting. I was left alone and strung alone to the point where I left at 530 after 3 hours because no one could tell me when the car would be ready. Paperwork took all of 20 min but Ty the finance guy forgot to tell me to arrange insurance and proof of income (despite two pre calls to confirm what was required and to confirm he had the online application). I was told to come back around 630pm but when I arrived I had to stand in the dark outside the dealership while the sales guy did the plates, etching and did his best to walk me through the car. Even the sales manager and finance guy left before me. There was lots of apologies and "sorry for the hassles and delays", "we'll make it up to you" but in the 3 weeks I have had the car, there have been no emails, calls or contact. This leaves me feeling that all they cared about was the sale. My advice for them would have been to say we cannot get the car ready in the next 30min. It may be later this evening, would you mind coming back then? That way, I would not have wasted my afternoon sitting around waiting. Also, if you have someone waiting tell them what's happening. A number of times I was told it will be here at 4. etc. when the time came, I had to go and find out what was happening. What really frustrated me, was the sales guy dealt with another client and got him into his new car before me. More
by EFHG567
Employees Worked With
Pascal Leroy
November 25, 2016
Ask for Ryan Bought a Q50 from Ryan Warner who I was referred to by a friend. The whole staff was friendly, knowledgable and made me feel comfortable throughout t Bought a Q50 from Ryan Warner who I was referred to by a friend. The whole staff was friendly, knowledgable and made me feel comfortable throughout the entire process. They didn't have the color combination with the option package that I wanted so Ryan was able to bring one in one from another location. Normally I absolutely hate car shopping, but Ryan made it an enjoyable experience and I am grateful that he was my salesman. I will refer him to everyone I know who is looking to buy a new car. More
by elliotmess
Employees Worked With
Ryan Warner
November 19, 2016
Wonderful Experience with Top Notch Service I would like to thank Ken and his team for helping us make an informed decision on our new QX60. We can not say enough great things about Ken and our I would like to thank Ken and his team for helping us make an informed decision on our new QX60. We can not say enough great things about Ken and our experience at Ramsey Infiniti.. Ken was the utmost professional, was kind, caring and very patient. He listened to what we wanted and did everything in his power to make it happen. He was never pushy, we never felt pressured. He allowed us to come to our decision in our own time. I would highly recommend Ken Nicosia and Ramsey Infiniti to all of our friends and family. We are just in love with our new 2017 QX60!!! More
by Holly Rostkowski
Employees Worked With
Enrique Liranzo, Ken Nicosia
November 19, 2016
Walk Away Smiling and Confident You Were Well Taken Care Of My family has known Willy for almost 2 decades. We have leased or purchased 5 cars through Willy. He always has a great story to share about his col My family has known Willy for almost 2 decades. We have leased or purchased 5 cars through Willy. He always has a great story to share about his colorful life, and you will always walk away confident that you were well taken care of. He will greet you with a smile and after 20 years, still remember everything about you and your family, despite not seeing each other for a few years. There are no slight of hands, or pressure to sign. Once you are ready, you can see the history of awards that he has earned serving the brand, more than you can count with both hands. Recognition from the brand. Recognition from a very loyal customer. I am driving 2 Infiniti's, and will come back for my next very soon. More
by barbell
Employees Worked With
Willy Ryksen
November 16, 2016
Great Experience We came in to look at a used infinity, even though that exact car we wanted ended up having a deposit on it, Ken helped us first decide if the QX60 wa We came in to look at a used infinity, even though that exact car we wanted ended up having a deposit on it, Ken helped us first decide if the QX60 was right for us, then took his time helping us find the exact color and year we wanted. He was very knowledgeable about the car and never felt like I was getting ripped off. More
by Daniel Coda
Employees Worked With
Enrique Liranzo, Stefani Manning, Ken Nicosia
November 15, 2016
Amazing!! This was my first purchase from this dealer and I was very pleased with Dominick. My vehicle was recently totaled and I was looking for a suitable re This was my first purchase from this dealer and I was very pleased with Dominick. My vehicle was recently totaled and I was looking for a suitable replacement. Ramsey Infiniti was about a 45 minute where I found the vehicle that was perfect in price, condition and servicing. When I first inspected it, Dominick was very forth coming with no pressure sales pitch. He gave me the time needed for me to inspect and come to my own conclusions related to next steps and my results. I was free to take the vehicle for a test drive and it met all my expectations consistent with Dominick's representation. I did not hesitate to put a deposit for purchase and schedule my next visit for pick up. It has been a week of ownership with the vehicle with no issues and I am very pleased with my overall experience and transaction. I would not hesitate in the future to go back and purchase another vehicle from Ramsey Infinity. Thank you once again Dominick for all you had done. More
by S.M.
Employees Worked With
Dominick Posillipo
