
Ramsey INFINITI
Ramsey, NJ
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Happy INFINITI customer thanks to Samantha I recently purchased a car from Ramsey INFINITI. Everyone I encountered was friendly and knowledgeable. Maged, my sales consultant was knowledgeable. I recently purchased a car from Ramsey INFINITI. Everyone I encountered was friendly and knowledgeable. Maged, my sales consultant was knowledgeable. Ty, who helped me finance my car was awesome and made the process smooth and easy! Even the young lady at the front desk was very helpful. HOWEVER, I am giving this dealership 5 stars because of Samantha in customer relations. She was my first contact with the dealership. She was warm, friendly, attentive and very responsive. She invited me in and although I was passed to a sales consultant to continue the sales process, she made herself very available to me for any and all questions and concerns that I had. She helped me overcome any and all hurdles that I encountered along the way. She listened to my concerns and made sure I was heard. She is a good liason for customers and is an asset to INFINITI. Without her I can't say that my car purchase would have happened and I wouldn't be riding around in my QX60 as an extremely happy and satisfied INFINITI customer. More
The. Best dealership ever Both Ty Caldwell and Meged Assad , are amazing in helping me achieve my purcahse which seamlessly and their patience with me was outstanding. My husba Both Ty Caldwell and Meged Assad , are amazing in helping me achieve my purcahse which seamlessly and their patience with me was outstanding. My husband and I and friends are Infinity family and we will come back to this dealership in the future . More
Love my new car! Very professional , helpful, stress free environment. Steve Klein was very helpful as was Enrique. I would recommend Infiniti to friends and family. T Very professional , helpful, stress free environment. Steve Klein was very helpful as was Enrique. I would recommend Infiniti to friends and family. Thank you for everything. More
Amazing Great experience at this dealership. I was in and out pretty quick, David answered all my questions that I had in regards to my first lease. Most impo Great experience at this dealership. I was in and out pretty quick, David answered all my questions that I had in regards to my first lease. Most importantly they gave me the best price on my lease after shopping around. I would definitely recommend this dealership to anyone looking for a new infiniti. Thanks guys! More
Outstanding Customer Service Samantha and team went above and beyond to make my purchase as smooth and enjoyable as possible. The team listened to my needs and accommodated me in Samantha and team went above and beyond to make my purchase as smooth and enjoyable as possible. The team listened to my needs and accommodated me in every aspect of the purchase. Their followup has been excellent! Great dealership and team that I worked with. Thank you for making my switch to Infiniti pleasurable. More
Buy Your Car From Here I just want to say THANK YOU!!!!. I was able to get my dream car with ease. Samantha thank you for contacting me and listening to all of my concerns a I just want to say THANK YOU!!!!. I was able to get my dream car with ease. Samantha thank you for contacting me and listening to all of my concerns and needs. My salesman Maged, you were so comforting and to TY the Finance Manager, my hat is off to you making my deal suitable for my financial needs. Thanks!!!!! More
Excellent service! David was great! Made the sale quick and without any hidden surprises! Made the new sale without any set backs. Was very convenient with timing. Recom David was great! Made the sale quick and without any hidden surprises! Made the new sale without any set backs. Was very convenient with timing. Recommend!!! More
I will definetly come back here Bought a new q50 red sport 400 from David Guzman. David was a great sales man and accommodated me to the best of his abilities. My wife is due for Bought a new q50 red sport 400 from David Guzman. David was a great sales man and accommodated me to the best of his abilities. My wife is due for a new car soon and I will take her to see David. More
AWESOME EXPERIENCE!!!! I sent an email to the Ramsey’s dealer with no expectations. I wasn’t really ready to purchased a vehicle, especially not a high end vehicle. I the I sent an email to the Ramsey’s dealer with no expectations. I wasn’t really ready to purchased a vehicle, especially not a high end vehicle. I then received a text back from Samantha. She was very knowledgeable about the vehicle. And whatever she wasn’t too sure of she made it a priority to get back to me almost immediately. We eventually spoke on the phone. Samantha and I spoke about the infinity QX80 but more than that we spoke about family...more like My family. I expressed my desire to purchase the QX80 but I was also reluctant due to unforeseen events that happened days prior. You see, my daughter was going to college and the volume of applicants to the college she selected was very high. In order to secure her registration I needed to updo the other applicants by paying a large portion of her tuition upfront. I knew many of the other student were waiting for tuition assistance and by paying a large portion of the tuition upfront I was able to secure my daughters spot for 2018/2019 semester. I spoke to Samantha and told her about my dilemma. But Samantha wanted me to have the truck. She went back-and-forth, SEVERAL TIMES, to her “GM” and secured a payment and deposit that I was able to afford. She treated me like a friend. We spoke to each other in that same way. When I picked up the vehicle Samantha greeted us, my wife and I, with a warm welcome. The first person I met when I arrived at the dealer was Maged. He went over the paperwork with me and then went over the vehicle with my wife and I. He went over every inch of the vehicle explaining all its features. He even offered to schedule my first vehicle maintenance. I then met with Enrique, the finance officer. Enrique went over all the paperwork and took his time to explain every form he presented to us that required a signature. I normally don’t purchase other warrantees outside the vehicles warrantees because the finance manager always sounds like he’s just trying upsale me to something that is not really necessary. But Enrique explained it once and then left it alone. After the paperwork was finished I asked Enrique if I could still purchased the warranty he presented earlier. Without making a face, or without skipping a beat, Enrique stated that it wasn’t problem and re-did the paperwork including the warranty. My experience at Ramsey Infinity was a pleasant one. The bulk of everything that needed to be done for the purchase was done via e-mail. I spent an average of 40-45 minutes from the time I walked into the dealer to when I drove away in my brand new BEAUTIFUL INFINITY QX80!!! I want to thank the 3 individuals that made it all possible. Samantha, Samantha’s GM, Enrique and Maged. A special thanks to Samantha!!! I will definitely recommend Ramsey to my friends, family and co-workers. Thank you!!!! More
Review for Maged ASad My experience at this dealership was outstanding. It started with a phone inquiry and ended with lease closing same day thanks to Maged. A man of his My experience at this dealership was outstanding. It started with a phone inquiry and ended with lease closing same day thanks to Maged. A man of his word that listens to the client and their needs. I already recommended a friend to go talk to him. Overall a great experience at Ramsey INFINITI from front desk to Finance. Thank you More