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Ramsey INFINITI

Ramsey, NJ

4.5
1,630 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,630 reviews

February 08, 2022

Friendly staff. However was not accurately quoted on services needed… An average , assumed cost rather than accurate amount was quoted. More

by madee710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Feb 10, 2022 -

Ramsey INFINITI responded

Thank you for your honest review. We are sorry to see that your service was misquoted. We appreciate you bringing it to our attention and assure you that the issues you encountered will be addressed with our staff appropriately.

February 03, 2022

Fast service! Great customer service! Great price for my oil change, even got a 15% discount! More

by crystan
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos, Tom Jacob
Feb 10, 2022 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

Feb 10, 2022 -

crystan responded

Great service!

February 03, 2022

I had a very smooth experience at Ramsey. I had an excellent sales person named Johnny. Very professional from start to finish. More

by Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Alvarado
Feb 10, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience!

February 02, 2022

Excellent service. Customer service is 100%. I Highly recommend this this to any one check it out More

by Noli25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 10, 2022 -

Ramsey INFINITI responded

We're happy to see that you had a 5-star experience in our Service Center! Thank you for taking the time to rate us.

January 28, 2022

Everyone was very professional and upfront, and follow-up seamless, the sales rep was on point More

by quintinmonsanto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Alvarado, Jose Canales
Feb 02, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience working with our team!

January 22, 2022

The people led by Luke are just so friendly and competent a pleasure. Just that and the site make car repairs so easy More

by Russelljaime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito
Feb 02, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

January 21, 2022

Very helpful throughout. Timely service, well explained with very good communication throughout the entire process. More

by Kohlbrennermike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Nugent
Feb 02, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive service experience working with Crystal!

January 17, 2022

Replaced remote key battery and still not working . They should have checked there to make sure More

by Mamurjanmamur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner mcclel
Feb 02, 2022 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us. We apologize that your remote is still having an issue. Please give us a call at 800-930-2713 if you are in need of assistance.

January 12, 2022

Everything went according to plan. Service was good and timely. They were respectful and courteous. Thank you More

by Fred.forgione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
Jan 14, 2022 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 05, 2022

My experience was excellent at Ramsey Infiniti they took care quickly and did a fantastic job More

by IChestnut@optonline.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos, Tom Jacob
Jan 11, 2022 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

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