Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ramsey INFINITI

Ramsey, NJ

Overview
Reviews
4.5
1,633 Reviews
Call Dealership (800) 852-8117
View Awards

535 Rt 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 1,633 reviews

June 09, 2025

Service was was prompt complete and courteous. Drove us to restaurant for lunch during service. Car was washed and ready when we came back. More

by Robertgkulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos
Report | Print
June 06, 2025

Love the way I was treated, whit care and respect, I will always buy from them in the future. More

by edysonnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold at Ramsey
Report | Print
May 02, 2025

I was completely impressed with their professionalism and customer service! I definitely will be returning. More

by Maureenp345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Report | Print
February 10, 2025

Terrible experience with their finance manager Deokie Vargas. She was rude and unprofessional. I reached out to to her about an inspection sticker that was not placed on my car after buying it new. She More

by mmanning25
Recommend Dealer
No
Employees Worked With
Deokie Vargas, Kevin Gilbertson
Report | Print
Feb 10, 2025 -

Ramsey INFINITI responded

Thank you for sharing your feedback. We truly apologize for any confusion or frustration caused. We understand how important it is for our customers to feel confident about their purchases. Inspection stickers are issued as part of the purchase process when the vehicle is sold. If the sticker was missing at the time, we would have happily assisted you if we had been made aware. However, since your purchase was made two years ago (2023), the length of time that has passed now requires you to have the vehicle inspected in order to have the sticker placed by the authorized inspection agency. As our team explained, we are unable to provide a sticker two years later. We would be happy to assist you with any questions you have regarding the inspection process or any other concerns you may have. Please feel free to contact us directly, and we will do everything we can to help ensure your satisfaction moving forward.

Feb 10, 2025 -

mmanning25 responded

Thank you for the explanation and I totally understand that. The concern I have is about the unprofessional nature and rudeness I experienced from Deokie. I also am shocked that a manager of a dealership would be so dismissive of this incident and not even call me back. That is not a company/business I would ever want to return to. I also would never recommend this dealership to anyone.

January 06, 2025

I came for maintenance, which includes oil and transmission fluid change. Everything was done really fast. I also ask them to show me how my looks from the bottom. They did and we discussed what More

by birgsib
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle A MOS
Report | Print
Jan 09, 2025 -

Ramsey INFINITI responded

Thank you for your great feedback! Our staff works hard to provide a great experience, and we're happy to see that your visit went smoothly.

January 03, 2025

Have been a customer with this dealer for over 10 plus years now! They have always done their best for us. More

by jomien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos
Report | Print
Feb 06, 2025 -

Ramsey INFINITI responded

Thank you so much for your loyalty! We truly appreciate your support and look forward to seeing you again!

September 28, 2024

Had a great experience with service advisor Chris. Super friendly and kept me up to date with the services being done to my vehicle. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Burba
Report | Print
August 26, 2024

I would not recommend this dealership to anyone looking for a transparent and honest car-buying experience. I suggest taking your business elsewhere to avoid the hassle and lack of customer service I encou More

by mikeweiss0883
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Gilbertson
Report | Print
August 02, 2024

Rude after you purchase from them I can’t get them to send me my warranty information that I paid extra for I think it’s a scam More

by sabrena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Canales
Report | Print
Aug 14, 2024 -

Ramsey INFINITI responded

Sabrena, we don't have any way of identifying you by your screen name. Please reach out to our Sales team at 201-327-5100 for immediate assistance.

June 08, 2024

recently took my car to Ramsey Infiniti for a simple oil change - their prompt and thorough inspection uncovered a few other issues. Some of these issues would have become a larger problem if they occurred More

by dslarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vall, Edwin Cruz
Report | Print
Jun 13, 2024 -

Ramsey INFINITI responded

We're happy to see that you had a 5-star experience in our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!

1
2
...
164