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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,008 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,008 Reviews of Ramsey Chrysler Jeep Dodge

December 01, 2020

I came in to get a price on a 2 door Jeep and because of Henry my Sales guy I walked out the same day with a 4 door monster Jeep that I love! He did an amazing job of finding me the Jeep of my dreams, More

by JB_JBALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula, Henry Knowles
Dec 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

December 01, 2020

Joan was great !!She kept me informed of my cars Joan was great !! She kept me informed of my cars progress. Listed what other things had to be attended to. Very friendly, informative and communic More

by BBOTT28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Dec 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 01, 2020

Sales person very knowledgeable. Clean facility. Found me the gladiator I was looking for. Finance department went smooth and timely. Will recommend to friends and relatives. More

by MPACIO2002
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Anthony Panzarella, Trevor Brennan, Frank Carbone
Dec 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're glad to see you had a 5-star experience, thank you for sharing your experience with us!

December 01, 2020

i been using Ramsey Chrysler jeep for years satisfied with the service I have no problem dealing with that Greg Wilson was a pleasure to work with definitely are with him again More

by EAPONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Matthew Colon, Trevor Brennan, Frank Carbone
Dec 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing this with us, we appreciate the kind review!

November 30, 2020

The team did a great job with my recent service, Chris was friendly and informative. The truck smelled sanitized upon pick up. The wiper issue was fixed. More

by npuccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Battaglia
Dec 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for choosing us for your service needs, we appreciate your business!

November 29, 2020

Misleading, misinformation, delay, given excuses, I send Misleading, misinformation, delay, given excuses, I send a Jeep 2001 after I called to confirm have the computer program to unlock the antitheft sys More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had a negative service experience, Ray. If you are in need of any documentation from us, please contact our Service Manager, Ron Federico at rfederico@ramseychryslerjeep.com or 201-378-3991. He will also be happy to look into the details of your visit for you and answer any questions you might have.

November 29, 2020

When I made my oil change appointment the dealership never said the waiting room was completely closed. Stood outside in the rain for a hour and a half. Would have canceled . More

by Robertvarcadipane
Recommend Dealer
No
Employees Worked With
Joan Murphy
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hi Robert, we're so sorry that this happened! Our service waiting area has been closed since March as part of the COVID-19 protocols. We apologize that you weren't notified when you made your appointment (you should have been). Our team will be better at informing service customers of this until it's reopened. Thank you for bringing this to our attention. We hope you'll return to us in the future for a much more comfortable experience.

Nov 30, 2020 -

Robertvarcadipane responded

Received a phone call from Ron at ramsey dodge about my post. I appreciate the call and his concern that the staff never told me the waiting room and the building was completely closed to the public. I think Ron handled it like a true professional. Ron’s phone call about the issue will definitely bring me in again for service.

November 28, 2020

Everything worked out good. Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah More

by TB2377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

November 27, 2020

Great service center with very professional and courteous knowledgeable staff. I have been a customer since 2004 and have all my Dodge and Jeep vehicles serviced at Ramsey. More

by TOSBORNE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your loyalty! We appreciate your business and look forward to seeing you again!

November 27, 2020

I was in and out in less than two hours. Fair price on my trade-in and truck was ready, Overall happy with the service. More

by TZOLI
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Trevor Brennan
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing, we’re happy to see you had a great experience!

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