Ramsey Chrysler Jeep Dodge

-MOTOR REPLACEMENT- I built my 2022 Gladiator Rubicon (BLUE) from the factory and received it in February 2022. After driving it for a few weeks i noticed a knocking in the engine bay. I made several app (BLUE) from the factory and received it in February 2022. After driving it for a few weeks i noticed a knocking in the engine bay. I made several appointments to get this checked out and repaired. (I'm traveling from the Bronx which is about a 45min - an hour drive depending on traffic) 2 out of the 3 appointments were rescheduled once I got to the service department. it took 3 month to get a loaner and finally get my jeep looked at. I dropped it off and a week later was informed that the problem could not be fixed and a new Motor had to be ordered which would take up to 3 weeks. I spoke with Marc.N (Service manager) and Dealt with Joan in service (very unprofessional) horrible attitude and customer service. when I spoke to Joan this past Friday October 28th, she mentioned that the motor came in and the jeep should be ready by the middle of next week. Well... I spoke to Joan yesterday (Monday October 31st) and she said she would call me right back which she never did. So Today is Tuesday November 1st 2022 I call serviced and finally spoke to Joan, she then said that the jeep "Should be done sometime next week that there are other people ahead of me" I am very disappointed and unpleased with the way I am being treated. I had a great experience with the sales department and an extremely horrible experience with their service department. More

I have bought dozens is cars in my lifetime and this was by far the easiest and most pleasant experience. Kind, honest and totally transparent. Couldn’t ask for more!! I will definitely be back:) by far the easiest and most pleasant experience. Kind, honest and totally transparent. Couldn’t ask for more!! I will definitely be back:) More

Ramsey Chrysler Jeep Dodge provided me with a wonderful experience. From the sales department to finance and delivery of the vehicle the experience was outstanding. experience. From the sales department to finance and delivery of the vehicle the experience was outstanding. More

Henry my salesman was very helpful with the purchase of my truck I recommend Ramsey Jeep my truck I recommend Ramsey Jeep More

Nick was wonderful, knowledgeable, and professional. Max was proficient and patient in facilitating add on vehicle with Allstate. Mike is a talented teacher as he acclimated me to the New 2022 Grand Che Max was proficient and patient in facilitating add on vehicle with Allstate. Mike is a talented teacher as he acclimated me to the New 2022 Grand Cherokee. Even though not the Limited, it had all the bells & whistles we needed. Mike also ordered the privacy screen, as they are so helpful while shopping. We Love Ramsey Jeep and its the only place to go and this is our 3rd Jeep. We have always recommended your center. I’m especially happy to hear you have a new service center, & confident there will be an improvement in customer service, as I prefer to have oil changes etc done by you! More

Chris and Phil were good help. The process was easy and clearly explained. I suggest this dealership. The process was easy and clearly explained. I suggest this dealership. More

EAsy process salesman went above and beyond made process very simple good experience would recor very simple good experience would recor More

Veronica Montero was fantastic! She sold me a Jeep Cherokee, one of the best car buying experiences- no wasted time, everything was as it was described. She is great, I highly reco She sold me a Jeep Cherokee, one of the best car buying experiences- no wasted time, everything was as it was described. She is great, I highly recommend her! More

I had a great experience the staff was very helpful and I would highly recommend them when it's time for another car I will be buying it from them would highly recommend them when it's time for another car I will be buying it from them More

Great response time and attention. Kind and knowledgeable staff. Overall excellent experience from start to finish while buying my car. Kind and knowledgeable staff. Overall excellent experience from start to finish while buying my car. More