Ramsey Chrysler Jeep Dodge

Old School Excellent staff, financing options, inventory and service. Everything was explained thoroughly. All questions were patiently answered . Our expectat Excellent staff, financing options, inventory and service. Everything was explained thoroughly. All questions were patiently answered . Our expectations were exceeded. Dealership was very busy but www were treated as if we were the only customers there. Can fully appreciate why they were so busy. Great dealing with all of the departments in the dealership More

New Manager trying to upgrade the Service Department Heater failed. Had to wait a month for an appt. They had it for 4 weeks. Couldn't find issue. Finally figured it out and fixed blower motor. They Heater failed. Had to wait a month for an appt. They had it for 4 weeks. Couldn't find issue. Finally figured it out and fixed blower motor. They failed to make sure the AC works too. Have a ceased compressor. Have to wait another 3 weeks to bring it back in. They also continuously tell me I need brakes when I don't. I always check with my mechanic after jeep does work on my truck. UPDATE: I spoke with Ron the Service Manager and he has assured me that past issues will not happen again. He has promised to follow my next service in 2 weeks to have my truck running properly and in a timely manner. Assuming things go as promised, I will change my rating to reflect it. UPDATE 2: Waited the 3 weeks to bring my truck back. Was shocked to get a call the next afternoon that my truck was ready!!! Woo Hoo! Ron waived the deductible fee. First time service hasn't taken between 1 and 4 weeks. Air Conditioning and Heating are now working properly. Unfortunately, now she has a tremor in park and won't get out of her own way when accelerating. Wasn't like that before I brought it in for the fan motor. Just very happy to have heat and air now! Looks like Ron is working diligently to upgrade his service department. They desperately need it. Thank you and Good Luck Ron! More

Great Service Oil change and alignment performed quickly and reasonable price. Paul Roman was very helpful and arranged for a quick turn around for my vehicle. Unfo Oil change and alignment performed quickly and reasonable price. Paul Roman was very helpful and arranged for a quick turn around for my vehicle. Unfortunately, I did not see Paul's name listed as one of the service advisor's to check off. Thank you Paul More

2nd time and still a charm to deal with 2nd ram purchased from Ramsey and Greg Wilson. Always professional and priced to win your business. Will certainly be back there again in the future f 2nd ram purchased from Ramsey and Greg Wilson. Always professional and priced to win your business. Will certainly be back there again in the future for my next truck as well. Highly recommend Ramsey. More

Great customer service! I’ve bought my last two cars here and never disappointed. Found exactly what I was looking for at a pretty great price. Employees are knowledgeable an I’ve bought my last two cars here and never disappointed. Found exactly what I was looking for at a pretty great price. Employees are knowledgeable and friendly. In and out within hours. More

Very Disappointed Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. More

Never buying another Dodge or Jeep EVER AGAIN. Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few months. I was told there was a great chance that Dodge would do the right thing and help me out with the $1100 bill I received. Because the customer service rep discounted my bill by 10%, Dodge proceeded to tell me that he couldn't offer anymore money back. Had the service representative not given me off 10%, I would have received much more off later on...this is something that should have been known and communicated to me! So after buying 2 cars from this company, I get told that my airbags are now not working and I need to spend $1100 to fix it AND I have a newborn coming in a few days so I needed to get it fixed. This company should be ASHAMED of how they treat a loyal customer. Additionally, how can airbags just suddenly stop working when the car was never in an accident. This is borderline criminal. More

Greg was very pleasant and polite and very patient answered Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for your time and help More

Manny is so wonderful Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar amount. I would recommend him highly to anyone. He’s certainly in the right profession. More