Ramsey Chrysler Jeep Dodge

A positive beacon in a sea of off-putting dealers I had the pleasure of working with Ron Fedrico. Ron made what would normally have been a negative experience a very pleasant one! He took tim I had the pleasure of working with Ron Fedrico. Ron made what would normally have been a negative experience a very pleasant one! He took time out of his day to make sure I felt appreciated as not just a customer, but a family member of Ramsey Chrysler Jeep Dodge. His philosophy about customer service is the same we share about at our business. To treat people the same way you would want to be treated when you walk in their store. The truth of the matter is before Ron reached out there were some hiccups along the way, but I respect Ron immensely for how he handled everything and the lengths he was willing to go to make sure I had a pleasant service experience. In reality, the car industry needs more people like Ron. It needs people who don't just see a wallet, but a relationship to build. I can say with confidence I know I will be taken care of properly when I drop my car off for service and I can honestly say they are the best Dodge dealership in the area. This isn't just due to the quality of the work, but the character of the people. I look forward to seeing their service center evolve and their staff to grow. Thanks for making me feel like I matter! More

Awesome experience Great place to buy a car. Salesman are upfront and honest not looking to take advantage of you. Very fast no sitting around the dealership for hours Great place to buy a car. Salesman are upfront and honest not looking to take advantage of you. Very fast no sitting around the dealership for hours More

Great service, no haste dealings I was a Ford man through and through until I noticed this beautiful Ram Big Horn in this dealerships parking lot. 5.7 Hemi- I was hooked. Got a fair p I was a Ford man through and through until I noticed this beautiful Ram Big Horn in this dealerships parking lot. 5.7 Hemi- I was hooked. Got a fair price for my trade in- didn’t give a five star because I knew I could do better but what I got the truck for helped with that feeling. Steve was awesome at welcoming me and making me feel part of the Ram family. Explained everything and took care of all necessary paperwork. If your looking for a no pressure, great dealer- Ramsey is the place to go! More

Pleasant service Customer service was excellent without being overbearing with pressure to buy. Employment team was also knowledgeable in their products . I had one Customer service was excellent without being overbearing with pressure to buy. Employment team was also knowledgeable in their products . I had one of the best buying experience purchasing a new vehicle .9 More

Great experience The sales team is extremely friendly and listen to what you are looking for. I found the SUV I wanted relatively quickly and they were able to give m The sales team is extremely friendly and listen to what you are looking for. I found the SUV I wanted relatively quickly and they were able to give me a great deal on it. More

Radio replacement My HD 8.4N radio was replaced because the navigation module went bad. This NEW radio, although identical to the old one, does not have the strong AM My HD 8.4N radio was replaced because the navigation module went bad. This NEW radio, although identical to the old one, does not have the strong AM reception the old one had. The radio was examined by a tech, but he reported that there was a problem but there are no new TSB's or Uconnect updates regarding this. So I guess I have to live with a radio where the volume drops in certain places in my area, where it didn't before...and when I say it drops off, it goes down to barely audible!!! I'm very unhappy. More

Annual service Very easy to work with and helpful. On time and good quality work. that is all I have to say on it Thanks you all. Very easy to work with and helpful. On time and good quality work. that is all I have to say on it Thanks you all. More

Unnecessary hard sell As per my last purchase, it is a fight for every penny and never any dealing with a straight shooter. The process takes too long, and is quite borin As per my last purchase, it is a fight for every penny and never any dealing with a straight shooter. The process takes too long, and is quite boring and even stressful. Most likely my last purchase here. More

Short and Pleasant Visit I came in for an oil change. I was pleased they honored my appointment and finished the oil change and system checks within a half hour. I stayed to I came in for an oil change. I was pleased they honored my appointment and finished the oil change and system checks within a half hour. I stayed to wait for the car in a comfortable waiting room. More