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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
249 Reviews

249 Reviews of Ramey Ford Princeton - Service Center

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June 18, 2023

The service department advisers are always pleasant and helpful. My service was done promptly and with no issues. More

by WV LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

They took care of me right away. Gave me a loaner vehicle to run some errands and they called me when my vehicle was done. Replaced battery and good to go More

by rwsboo8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Excellent maintenance guys got my truck in and out fast everytime..they even came n picked it up n returned.. More

by jeraines0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I called and made an appointment and was in and out in about 30 minutes. Very nice people that work there and they showed me things I might need to keep an eye for future service such as brakes. I recomen More

by davidfrench115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
June 07, 2023

Gary went out of his way, where he didn't have to, to correct a recall issue that Ford didn't want to cover. He was very helpful along with Kathy. The whole team was great. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Everyone is nice and friendly. Treats you like family. We liked their honesty when talking to the sales rep. More

by jadburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Williams
April 21, 2023

Service Department is GREAT! Kathy is always very helpful. She always takes the time to answer all questions and concerns. More

by aangie95130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Excellent customer service. Told me exactly what needed to be done, and the wait wasn’t to bad. More

by Mrs. P
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Ramey Ford Princeton responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 12, 2023

Great Service-wonderful, friendly staff! They have been wonderful and helped me so much! I highly recommend this dealership! More

by debtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Ramey Ford Princeton responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 10, 2023

Service advisors are always nice and very helpful get fast appointments and fast and good service by mechanics More

by Bpb97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Ramey Ford Princeton responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

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