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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
252 Reviews

252 Reviews of Ramey Ford Princeton - Service Center

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September 08, 2023

Excellent service, fast and dependable. The ladies who work the service area are always polite and helpful! More

by Aal287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Had a 2:00 appointment the service was great did not have to wait service started on my vehicle at the exact time of appointment. Very nice friendly people. More

by tabrucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

The Service Department is excellent all of the Employees went out of their way to mAke my experience easy. Also the part’s Department does a great job More

by Johnnybailey304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

Johnnybailey304 responded

Great job

August 30, 2023

The service here is why I bought my new Ford Escape here! they are top notch! More

by TMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Kathy and the crew is always a pleasure to work with to take care of my vehicle needs. A+++ More

by JoshB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Outrageous pricing on oil change. Bought this vehicle at Ramey Ford with 2,187 mi. in Apr. Paperwork stated vehicle had 4.930 mi. I went back next day and told Salesman veh. odometer More

by davidoakes41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael 0259
August 11, 2023

The took care of my inspection and safety recall in a timely manner. I did not have to wait at the dealership they took me home so I could get other work done. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Professional, courteous and very knowledgeable. They take the time to communicate with the customer during the process More

by joependry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Phillips, Bama and Gary Blackburn
August 04, 2023

Service was very good and done in record time. Kathy is great and very knowledgeable and efficient. More

by Ctr1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Great service as always! Fast service for what needed to be done. Always helpful thanks to all. More

by Marsha1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.