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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
252 Reviews

252 Reviews of Ramey Ford Princeton - Service Center

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May 20, 2017

Service Kathy Carter goes out of her way to provide exceptional customer service. She called and updated me on all issues concerning my F150 that I had left f More

by blue falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Ramey Ford Princeton responded

Thank you so much for your review! Kathy is so great at her job and we love her dearly, as do her customers! Thanks again so much for your review, it means so much!

May 19, 2017

"The Works" Experience I always visit this service center to get my oil changed. This time was no different because of all the great experiences I've had before. My only com More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2017 -

Ramey Ford Princeton responded

Thank you for your review! I will pass along your comments to the service department, but we thank you for your story, and glad your experience was positive! If we can help you again, please let us know!

May 15, 2017

Another Great Car Buying Experience Came in to Ramey Ford to schedule service on my 2014 ford focus. Spoke with LT and he offered me a deal on a new 2017 ford focus that was too good to More

by Jamie Williby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charity
May 20, 2017 -

Ramey Ford Princeton responded

wow! thanks so much! It was a pleasure working with you again and seeing you again! If you need anything, just let us know!

May 04, 2017

Ramey Ford Team - Excellent! The Ramey Ford Team has been consistently excellent to work with. They have won my business. I'm a life long Ford fanatic and it's nice to work with p More

by McDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
May 10, 2017 -

Ramey Ford Princeton responded

goooooo foooord! Thanks for your comments! We appreciate you using our service department, and if you need anything give us a buzz!!!

April 26, 2017

Fast Friendly Service Left signal light burned out. I call the service department about 1:30 PM and was told to bring it in that same afternoon. It took them about 30 min More

by robert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy in service
May 10, 2017 -

Ramey Ford Princeton responded

thanks for your kind words! too many times, people dont take the time like you did to write a few sentences about how they were treated if the experience was positive! Kathy said thank you very very very much for writing a review about her!

April 22, 2017

Thanks for catching my state inspection was expired!!! Very pleased with the service. Very thoroughly done and quickly! They noticed my inspection sticker had expired. The staff was very friendly and accom More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't remember the name, sorry.
May 10, 2017 -

Ramey Ford Princeton responded

thanks for your kind comments! i'll be happy to forward this review to the service department, and i'm sure they'll be pleased to have heard from you! Thanks again!

April 19, 2017

Quick, efficient, affordable I bought two Ford Escapes at this dealership in 2014. I am very satisfied with the vehicles and the service after the sale. I have all maintenance p More

by John Seabolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2017

Won't go anywhere else !!!! I purchased my Focus from Gary in 2011. When I call for servicing, he says "when is a good time for you?" Always takes the best care of me! Kathy is o More

by ShortStuff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Blackburn, Kathy ???, sometimes Ronnie ???.
March 30, 2017

Quick Service Oil change, no appointment but car was serviced right away. Also was told parts for a recall had been ordered. Thanks for the service coupon. More

by JShrewsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 09, 2016

REPAIR ON FORD ESCAPE TOOK MY ESCAPE IN FOR REPAIR , PICKED IT UP SAID ALL FIXED, AND THEY SAID FIXED A COUPLE THINGS AND DIDN'T CHARGE FOR THEM,WEEK LATER RADIATOR HOSE B More

by jim t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SERVICE DEPT
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