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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
252 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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252 Reviews of Ramey Ford Princeton - Service Center

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June 30, 2017

Oil change. Tire rotation. I feel most confident getting service from the dealership where I bought the vehicle! You have always done a good job for me. Even when I asked to h More

by Warner17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember...
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

June 23, 2017

Warranty replacement of backup camera We live hour and a half away. Was told to be there at 9am. It is now 1 24 pm just started on my car! More

by Deborah Carolla
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jun 23, 2017 -

Ramey Ford Princeton responded

we're very sorry to hear you weren't satisfied with your service visit. Unfortunately, the work you were having done was time intensive and required several hours to complete. In fact, your vehicle was started on when you first arrived this morning. I'm sorry you may have misunderstood, but our service advisor did tell you that it would take about half a day... You posted at 1:24 that we hadn't started on your car, but all 5 hours worth of work was completed and you were on your way at 1:49pm... We do appreciate your business, and sorry if you felt your wait was too long, but sometimes, the simplest repairs require more than it may seem. We hope you'll reconsider visiting us again, and we look forward to serving you again. We will take extra care to ensure you are made aware of your wait times next time so that you can plan your time accordingly.

More
June 19, 2017

In and out One of the rear turn signal lights was not working. Took just a very short time to get in and out of the dealership which was most appreciated since More

by carr123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit! take care til then!

June 19, 2017

Basics They perform the service as asked. No pushing sales on extra's. They always advise of needed maintenance. Service with a smile each time we visit. More

by Timothy Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit!

June 18, 2017

Fast and friendly Came in with my 5 year old we had fast and friendly service. While we waited one of the sales women didn't get her name Sat down and talked to my daug More

by Feelnfroggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2017 -

Ramey Ford Princeton responded

we love cartoons!!! :) thanks for your great review!

June 14, 2017

As always great job Ramey service center always do a great job fast and friendly service with fare prices they practice what they preach, they always check with me to mak More

by Mike Underwood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in service wonderful job , Darryl Clark
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we appreciate you seeing us in the service dept! let us know if you need anything else!

June 14, 2017

Service It's a great experience every time I have had any of my vehicles serviced here. I've bought many vehicles as well and have always been pleased. More

by Kaitlynns_mommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit!

June 08, 2017

Friendly staff Raney's team are very friendly and make you fill that you are important to them and I like that. LT was the reason I bought the F-150 was because of More

by fcooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Ramey Ford Princeton responded

thanks for stopping out and seeing us frank! let us know anytime you need anything!

May 27, 2017

Satisfied Kathy Carter was very helpful taking my vehicle in for me. The problems were fixed in a timely matter being that parts had to be ordered. More

by SRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! I'll make sure that Kathy knows you wrote in and i'm sure she will appreciate it! We look forward to seeing you in our service department again soon!

May 20, 2017

Did the deal at Ramey Ford I bought myself a new Ford F150/Xlt from LT. It was my fifth purchase from LT in a number of year. He is a true professional and knows his job and inv More

by Alvin Ascue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2017 -

Ramey Ford Princeton responded

Alvin, thanks buddy! Means a lot to read that from you! I so much appreciate your continued business and if I can help you with anything again, please let me know!