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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
252 Reviews

252 Reviews of Ramey Ford Princeton - Service Center

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September 17, 2017

Excellent Service Would like to thank Kathy and all the service personnel at Ramey Ford. Cathy and crew worked above and beyond to meet our service needs. They real More

by Joy1053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2017

REAL GOOD THEY CHANGED ENGINE OIL AND TRANSMISSIO OIL AND STATE INSPECTION GARY BLACKBURN HAS ALWAYES SEEN THAT YOU GET GOOD SERVICE AND IS A EXCELLENT SERVIC More

by jerry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GARY BLACKBURN MECHINE ROBERT
Sep 06, 2017 -

Ramey Ford Princeton responded

Robert, Kathy, and Gary are amongst the best in our service dept! They take the time to speak with everyone, explain everything, and give you a feeling of friendliness and trust. We thank you for taking the time to write a survey on your recent experience. It means a lot!

August 25, 2017

Quick and courteous Handled my warranty work with friendly and timely service. One of the best experiences I've ever had with a service department. I switched from my pr More

by Heather123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Ramey Ford Princeton responded

thanks so much for the great review! we appreciate your continued business!

August 24, 2017

warranted item replacement... We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a hal More

by barbara a Millirons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Ramey Ford Princeton responded

thanks for your kind words! Kathy does work hard in the service department to make sure everyone is handled quickly, efficiently, and most importantly, to their satisfaction! She understands what it means to put the customer first. Thank you for your great review!

August 13, 2017

Excellent service-great crew-good coffee!! Gary and Kathy have always been my "go-too's". They have always given me great attention and always take good care of me. Wouldn't go anywhere else. More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

August 12, 2017

Great people The ladies at the counter were great to me and treated me like family and the work was quick and quality. The whole staff was great!!! More

by Dotcustoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wimmer
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 30, 2017

Great service center! I took my 2013 Escape in for an oil change. While there, Ashley in service made sure I knew that had a shuttle available if I needed to go somewhere w More

by escapingwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wimmer
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 23, 2017

Recalls fixed on my car Several recalls were fixed on my car. It drives so much better now. Staff friendly and accommodating. I was not able to pick my car up huge time they More

by Nursejaoliver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 11, 2017

Very pleased, Kathy is an excellent serrvice consultant Service was Excellent, Kathy is exceptional an asset to Ramey's, staff that takes care of my car is very prompt and does a great job. Thank You, May More

by poohbear-victora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 03, 2017

service Going out of town and tail light acting up, they got me in quickly and took care of my needs. Kathy is a plus to the service department. More

by beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

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