Ramey Ford Princeton - Service Center

warranted item replacement... We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a hal We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a half wait exactly, for them to tell us, we would have to order the part...and return again from pearisburg, va, where we live.....But to make a long story and wait, short, they sent me a letter telling me when the part came in, I made a first thing appointment the next week, We came up, they fixed it right up and whoolah, we were out of there in approximately 20 minutes.......Thank you for a quick fix. More

Excellent service-great crew-good coffee!! Gary and Kathy have always been my "go-too's". They have always given me great attention and always take good care of me. Wouldn't go anywhere else. Gary and Kathy have always been my "go-too's". They have always given me great attention and always take good care of me. Wouldn't go anywhere else. More

Great people The ladies at the counter were great to me and treated me like family and the work was quick and quality. The whole staff was great!!! The ladies at the counter were great to me and treated me like family and the work was quick and quality. The whole staff was great!!! More

Great service center! I took my 2013 Escape in for an oil change. While there, Ashley in service made sure I knew that had a shuttle available if I needed to go somewhere w I took my 2013 Escape in for an oil change. While there, Ashley in service made sure I knew that had a shuttle available if I needed to go somewhere while they were working on my car. It turned out I had to have additional worked done. It was very reasonably priced and she asked me before to make sure I wanted the work done that visit. I have been to other dealerships that do the work, then just want to charge you. Kathy and Ashley are always extremely pleasant and explain everything clearly and kindly. More

Recalls fixed on my car Several recalls were fixed on my car. It drives so much better now. Staff friendly and accommodating. I was not able to pick my car up huge time they Several recalls were fixed on my car. It drives so much better now. Staff friendly and accommodating. I was not able to pick my car up huge time they closed and they had my keys at a specific place so I could still pick it up at my convenience. More

Very pleased, Kathy is an excellent serrvice consultant Service was Excellent, Kathy is exceptional an asset to Ramey's, staff that takes care of my car is very prompt and does a great job. Thank You, May Service was Excellent, Kathy is exceptional an asset to Ramey's, staff that takes care of my car is very prompt and does a great job. Thank You, May God Bless. More

service Going out of town and tail light acting up, they got me in quickly and took care of my needs. Kathy is a plus to the service department. Going out of town and tail light acting up, they got me in quickly and took care of my needs. Kathy is a plus to the service department. More

Oil change. Tire rotation. I feel most confident getting service from the dealership where I bought the vehicle! You have always done a good job for me. Even when I asked to h I feel most confident getting service from the dealership where I bought the vehicle! You have always done a good job for me. Even when I asked to have my driver's side headrest bent into a position that would accommodate a medical neck problem!! More

Warranty replacement of backup camera We live hour and a half away. Was told to be there at 9am. It is now 1 24 pm just started on my car! We live hour and a half away. Was told to be there at 9am. It is now 1 24 pm just started on my car! More

In and out One of the rear turn signal lights was not working. Took just a very short time to get in and out of the dealership which was most appreciated since One of the rear turn signal lights was not working. Took just a very short time to get in and out of the dealership which was most appreciated since I needed to get to work as soon as possible. More