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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
249 Reviews

249 Reviews of Ramey Ford Princeton - Service Center

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January 13, 2018

recall in for a recall done fast and efficient no problems afterwards vehicle kept clean on inside,pleased with service writer and the service performed on t More

by randy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2018

Great dealer great service They are always helpful and always nice. They are willing to help you with any questions you have and service recommendations you might need whenever More

by M T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Charlie Angel,
Feb 10, 2018 -

Ramey Ford Princeton responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2018

Friendly fast service Fast friendly service. Kathy knows me by name and took real good care of me. I always take my vehicles there to have oil changed. They do a good job. More

by weeksm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Ramey Ford Princeton responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2017

Spark plugs replaced and coils after breaking down on trip N Great staff! Saved our Christmas trip home to Ohio and Ky. Very professional and wonderfully kind to work us in so quickly! Replaced spark plugs and More

by Adkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Head mechanic
Dec 25, 2017 -

Ramey Ford Princeton responded

Your positive review means a lot to us and we’re happy we could get you back on the road so quickly! Safe travels!

December 21, 2017

Service on 2014 ford f150 We have purchased numerous vehicles due to Kevin Cochrane on sales and Kathy in service..cole Chevrolet has tried to get us to change to them..but Ke More

by DEBORAH WHITED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cochrane
Dec 22, 2017 -

Ramey Ford Princeton responded

Reviews like yours provide encouraging feedback. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 17, 2017

Inner Axle Seal Replacement I went there for a replacement on the seals. The person I spoke with was very nice and kind. She made sure that all my needs were met and that the job More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
Dec 18, 2017 -

Ramey Ford Princeton responded

Fred, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2017

Oil change and overall check up The guys/girls at Ramey Ford always do a great service job. I have never had a bad experience or one where I felt I was being overcharged or "oversol More

by preachman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Ramey Ford Princeton responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We hope you continue to choose Ramey Ford Princeton for all your vehicle needs! Take care!

December 11, 2017

Service on F-250 Excellent customer service. Kathy always works with me to get all 3 of my vehicles serviced. Excellent work from the mechanics also. The cashier wa More

by ajclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Ramey Ford Princeton responded

Ajclark, your positive review means a lot to us and we’re happy we could help you! Thank you again for choosing Ramey Ford Princeton, and we hope to see you again soon!

December 09, 2017

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and hel More

by Snoopy 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talked the other lady at the service desk and several service Tech.
Dec 12, 2017 -

Ramey Ford Princeton responded

Thanks! We always love to receive great feedback, and we'll pass your comments on to the rest of the team! Take care!

Oct 29, 2022 -

Snoopy 51 responded

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and helpful in answering any questions you may have. Outstanding experience!

December 08, 2017

Always great service at Ramey Ford I bought my Escape 2 years ago and have always used their service department for all my needs. Everyone in the dealership is very friendly and alway More

by Bobbyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Ramey Ford Princeton responded

Thank you so much for the positive feedback, Bobbyjo! We are pleased to hear you always have a great experience with Kathy and our service department. We appreciate your recommendation of our dealership! We look forward to your next visit with us!

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