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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
250 Reviews

250 Reviews of Ramey Ford Princeton - Service Center

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February 24, 2018

Transmission replace on road trip They took 5 days to get a replacement transmission for my 2002 f 150 .I rented a f150 from across the street $85 plus a day. Had they been kind eno More

by newtranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ashley
February 23, 2018

This time my visit was due to a recall The service department at Ramey Ford in Princeton has always been super nice to me and they tried to correct any problems with our vehicles More

by bev72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Ramey Ford Princeton responded

Thank you for the positive feedback about our service department! At Ramey Ford Princeton, we value our customers and we look forward to seeing you on your next visit. Take care!

February 23, 2018

Ramey Ford Princeton Rocks!!! Ramey Ford is simply the best dealership around. I recently had my 2017 Fusion in for service and it could not have been better or easier!!! Kathy and More

by Wolfeman08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wimmer
Mar 07, 2018 -

Ramey Ford Princeton responded

Wolfeman08, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

February 06, 2018

Water pump repair Ramey Ford is consistent in their quality of work and concern for their customers. Because of the problem of finding a part my rental coverage was ext More

by preachman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2018

Ford Recall I live in Beckley so it is a choice to come there. Everyone was great and service was done in an hour. When I buy I hope to buy from Ramey Ford. More

by Wvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with Kathy and 1 other woman at the end near service door
Feb 06, 2018 -

Ramey Ford Princeton responded

Your positive review means a lot to us and we’re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2018

Re: only place: I wouldn't consider taking my truck anywhere else, quick, courteous and friendly service. Very short wait time for my truck. Great experience. Go t More

by richard56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
January 22, 2018

Awesome... as always! Everyone in the service department goes above and beyond each time we have our vehicles serviced. It is always a pleasure to walk into the department, More

by nickel210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Ramey Ford Princeton responded

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2018

Very good job! Took my truck in for an oil change tire rotation and balance. I could tell my tires were way out of balance because of the road vibration. Picked it u More

by Mshaw2071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2018

It don't get any better than Ramey Ford!!!! I have given Ramey a "five star" rating because they always give me the best service on my vehicle. The staff at the service center are so very frien More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Carter
January 18, 2018

Awesome Always a pleasure coming to this dealership. Both Ashley and Kathy are a pleasure to deal with. My vehicle is always in and out in a very good amount More

by Kaitlynns_mommy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
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