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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
252 Reviews

252 Reviews of Ramey Ford Princeton - Service Center

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July 18, 2021

Very quick oil change. No problems! Service coordinators and technicians were very friendly and professional. Will return when more service is needed for my vehicle. More

by timrhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Ramey Ford Princeton responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

July 16, 2021

Quick and easy. My review should match my experience at Quick and easy. My review should match my experience at Ramey Ford in Princeton. Friendly staff, fairly quick service, and price seems fair consid More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Ramey Ford Princeton responded

Hi Buck, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

June 17, 2021

Very helpful got question ask they will tell you what you want to know very nice people gets you in asap thank you all for everything More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Ramey Ford Princeton responded

Hi Linda! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2021

Kathy Carter is absolutely wonderful. She really went above and beyond to get me scheduled and she worked tirelessly to get my tow bill covered by Ford. As my truck had a airbag issue that was recalled i More

by darinf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Ramey Ford Princeton responded

Hi, we're happy you found Kathy to be so supportive during your experience here at Ramey Ford Princeton. If there is anything else we can do to assist you, please let us know! Take care!

June 04, 2021

Ramey Ford service is top notch. Everything was taken care of in a timely manner and a price was quoted up front for the part they had to order. Highly recommend. More

by ymoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 06, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Please contact us at forddirectsupport@reputation.com. Safe travels!

May 06, 2021

I usually come to the service department. Kathy, Gary and Ashley always take the best care of me when I'm there. I wouldn't think of taking my Focus any place else! More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

The service department was quick, efficient and pleasant to deal with. Just love the salesman (Danny) that sold me the car. The process was quick. Good Job Ramey! More

by star09Dust
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Ramey Ford Princeton, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2021

Kathy is always very nice. She keeps me up to date on things going on. My time is very important and my vehicle was processed very quickly. More

by Robbie Keaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Whenever I have a need to go to Rameys, I’m always treated with respect and everyone I have dealt with is absolutely amazing. I have only good things to say. More

by Delmaavance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 29, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 26, 2021

Very good friendly service. They know my name when I walk in and are always happy to help me. Get my service done quickly also More

by weeksm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Mar 27, 2021 -

Ramey Ford Princeton responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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