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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
249 Reviews

249 Reviews of Ramey Ford Princeton - Service Center

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October 23, 2024

They tried to fix a leaking transmission 6 days ago when we first notified it and now that it’s leaking again they are saying wait 4 weeks. When we looked under the truck we found out they had left out 3 bo More

by WV LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
October 12, 2024

Service Department and service manager were very helpful and professional. I received an excellent job on my Ranger. More

by Rushbrook (Chuck)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent , Mechanic(don't remember his name, but he was young)
September 19, 2024

Ramey Ford has always been able to get my truck in for service quickly. They check it all out. If there is a problem, they take care of it. I appreciate the delivery service and also the courtesy transpor More

by Ford F350 DRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Rasnake
August 24, 2024

Got me in for the recall fast . Took car in staff was very friendly .Told me the repair would take about four or five hours to complete and had one of their drivers take me home so I More

by dsanderson1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

LT helped me tremendously with scheduling my vehicle and getting me a car to drive while mine was being worked on. He’s always great to work with!! More

by Danielle Saddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Always a pleasure ! !! And excellent service!! A+ They take exceptional good care or your vehicle. More

by ecra4d36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cochran
May 05, 2024

Great service from Ramey service department in Princeton WV. The service staff was friendly and the service was well done. Especially like Kathy in the service department, she’s always friendly and helpful. More

by ritafayestephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

The service staff was friendly and helpful andt he service was fast and well done. More

by Ashish Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Service department is top notch! WOWW!!! Called their service department on Monday, February 26, 2024 after traveling thru the night from Ohio. Hit a racoon on my travels, the ser More

by bhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

In for a recall only. Service was quick and they called when it was ready. More

by Timothy Jennings
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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