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Ramey Ford Princeton

Princeton, WV

4.7
685 Reviews
At Ramey Ford Princeton, please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Escape, F-150, and Focus. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Ramey Ford Princeton, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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498 Courthouse Road

Princeton, WV

24740

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Showing 685 reviews

December 09, 2017

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and hel More

by Snoopy 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talked the other lady at the service desk and several service Tech.
Dec 12, 2017 -

Ramey Ford Princeton responded

Thanks! We always love to receive great feedback, and we'll pass your comments on to the rest of the team! Take care!

Oct 29, 2022 -

Snoopy 51 responded

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and helpful in answering any questions you may have. Outstanding experience!

December 08, 2017

Always great service at Ramey Ford I bought my Escape 2 years ago and have always used their service department for all my needs. Everyone in the dealership is very friendly and alway More

by Bobbyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Ramey Ford Princeton responded

Thank you so much for the positive feedback, Bobbyjo! We are pleased to hear you always have a great experience with Kathy and our service department. We appreciate your recommendation of our dealership! We look forward to your next visit with us!

December 03, 2017

Another Great Experience Thank you RC Fiery and Ramey Ford Princeton for providing another AMAZING car buying experience! This is my 3rd time purchasing from Ramey and honestl More

by kangles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RC Fiery
Dec 05, 2017 -

Ramey Ford Princeton responded

Kangles, we are so happy to read such a great review about Ramey Ford Princeton! Your wonderful feedback and rating mean a lot to us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 02, 2017

amazing Ramey is amazing...the service staff is very very nice and helpful...the price is very affordable...we love the small town family feel of the staff. More

by marsha1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Ramey Ford Princeton responded

We really appreciate your feedback! Ramey will be glad to hear about your kind words and five stars. We hope to be of service to you again! Take care!

December 02, 2017

Great service started at the door From the moment I walked into the service department , Kathy Carter(service advisor) listened to my needs. The next day Kathy called me at my home adv More

by fordguy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Ramey Ford Princeton responded

Fordguy21, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2017

Great Experience. Will be back! I recently purchased a 2017 Ford Explorer from Ramey Ford. Larry Clark was my salesman. Larry was very knowledgeable and friendly throughout the buyin More

by jeffw0025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Clark
Dec 05, 2017 -

Ramey Ford Princeton responded

Jeffw0025, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Your comments keep us motivated and working hard for all our guests! Thank you for taking the time to leave a review for us at Ramey Ford Princeton. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2017

2017 F250 XLT 4x4 Supercab I purchased a used 2017 F250 XLT 4x4 from salesman LT. He was helpful and we worked out a good deal even on a trade-in unseen by the dealer. They even More

by ZUBERRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 26, 2017 -

Ramey Ford Princeton responded

We’re sorry to hear about this review! Although we are pleased to hear you were happy with the entire transaction, we understand the frustration of not having two keys. I will get in touch with LT first thing tomorrow to check in the status of the second key. I know we did receive a package over the weekend addressed to LT. Could be a key. We’ll find out tomorrow. If it is well forward it along. In the meantime please understand that we’re just as much the victim of waiting as you may be, as there is nothing we can do to “move the previous customer along” if they have said they’re gonna send the key. That’s nothing we can control. However, as you mention, the rest of your transaction was perfect. So we know that what we could control cane off perfectly for you! We do ask that you revise your reviews on all the platforms you submitted to today.

Oct 21, 2018 -

ZUBERRMAN responded

LONG OVERDUE UPDATE: I received the second FOB about a month after my review and forgot to update. I'm doing it now because I came across an old email. LT kept his promise and I was premature (story of my life) in my review. LT and Ramey Ford are GREAT and I do recommend and I would buy again!!!

November 23, 2017

Great & Friendly Ramey Ford!! We purchased a 2017 Ford Escape from Ramey’s & we had a great saleman’s. Terry Freeman very helpful n every way! Our finance manage Frank Lester had More

by Peggy76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lester
Nov 24, 2017 -

Ramey Ford Princeton responded

awesome! we love stories like this! I'll be sure to tell Frank and Terry about your review, and i'm sure they will be so hapy to hear from you! thanks so much for taking the time to write us! Let us know if you need anything!

November 21, 2017

Can’t go wrong with Fred Kinder! Ramey Ford is incredibly lucky to have Fred Kinder added to their sales team! He is always focused on making sure his customers receive only the best More

by Youngin’187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kinder, Justin Hall (I think is the guys name in finance)
Nov 21, 2017 -

Ramey Ford Princeton responded

awesome! great story! we're so very happy to have fred, especially with all he does for the community! We appreciate your kind words and look forward to seeing you in the future! I'll be sure to pass along your words to both Fred and Justin.

November 20, 2017

Outstanding customer service! From the time I stepped foot into the showroom I have been treated like family! The entire team was wonderful. I would recommend them to all my friend More

by HeatherB74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Bailey
Nov 21, 2017 -

Ramey Ford Princeton responded

woo hoo! thanks heather! we appreciate your kind words. you rock! and we thank you very much for your review! If you need anything, be sure to let us know!

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