Ralph Sellers Chrysler Dodge Jeep Hyundai RAM

Judging from the rest of the reviews, so long as you’re buying NEW-you should be fine. But let me tell you how this dealership handles a used $20k sell. We got a 2018 van with just over 100k miles. I ad buying NEW-you should be fine. But let me tell you how this dealership handles a used $20k sell. We got a 2018 van with just over 100k miles. I added extended warranty (engine/transmission adder, roughly $3500 adder) to cover anything that might come up in the future. Now in just under 3 months and MAYBE 500 miles we got error codes for misfire and a van that won’t go past 20 MPH. Turns around my warranty doesn’t cover a tow truck so we bring it in ourselves a month later, so it’s been sitting for a bit. I get the call that it will be roughly $1600 adder to fix everything and nothing is covered under warranty. Engine misfire, bad spark plugs, injection cleaning needed, new batteries, reprogrammed, I think that’s it. ***Not to mention I never even got the spare tire they told me would be included after the last check prior to selling. That still pisses me off personally. Just a fair warning, buying used cars is ALWAYS a tricky process, be sure whatever your getting from Ralph Sellers gets checked by YOUR mechanic prior to signing that dotted line. They won’t take care of you. Sad. I had every intention of giving them our companies business this year when we trade in 2 fleet vehicles in for new ones. Playing that short/money fast game doesn’t get you life long customers. All the best! Hope this helps you with your decision!! -Robert More

My experience with Ralph Sellers dealership in Gonzales was absolutely the best experience I’ve had ever had for purchasing my vehicle. First, I want to thank Morgan Hardman who is one of a kind with her c was absolutely the best experience I’ve had ever had for purchasing my vehicle. First, I want to thank Morgan Hardman who is one of a kind with her compassion that she had with me. Morgan indeed went the extra mile for me. Morgan reached out to me after seeing that I had looked at their used vehicles.. on the day she reached out I was very open about my situation that had suddenly had me without a vehicle. I work in Metairie,LA yet live 2 hours away in Opelousas,LA . I shared that I had been catching the greyhound every week for work and also Uber riding once my trip with greyhound made it to my destination. Ms. Morgan really listened to everything I shared with her as me catching a greyground for work wasn’t even the worst of what has been endured. She wanted me to come over to see the used inventory that fit but budget and I really wanted to but I had no way of getting to the dealership so this angel said I WILL COME GET YOU FROM WHEREVER YOU ARE!!! She and another co-worker made a trip 2 hours away and boy oh boy I’m so grateful for thier kindness…God showed me that he is a way maker no matter what! On November 4,2024 I was blessed with a 2014 Maroon ML 350 Mercedes Benz!!!! I am recommending Ralph Sellers dealership as the place to purchase your next vehicle and when you get there ASK FOR MORGAN!!!! I do want to mention that the entire team played a big part in helping in the time of need! You guys are appreciated!Thank you!!! Kind Regards, April Greenhouse (that Mercedes lady! lol) More

Long story short had a warranty claim for a rear bumper protector replacement and 6 days later an oil change the day after the oil change i notice what looks like over spray on my black leather seats, so i protector replacement and 6 days later an oil change the day after the oil change i notice what looks like over spray on my black leather seats, so i go back to them trying to figure out what, when, where and how this became to be well a little of this mess was found on an arm rest cover so they were like this didnt happen prior to sale , so im like ok and leave. While scrubbing trying to get this mess off my seats it dawns on me they had my vehicle twice and i never noticed it in the 3 and a half months prior. I cant prove it so i cant fight them but if you deal with or really any dealership snap some pictures of the inside and outside of your car. I know this didnt happen while in my possession i would have known if paint was flying around the inside of my car. I know i will not return to their dealership for any thing, i have no trust in them. More

Besse at Ralph seller Hyundai did an acceptional job explaining the benefits of the car and making sure we knew everything about the car. she followed up with us. explaining the benefits of the car and making sure we knew everything about the car. she followed up with us. More

Randall and AJ were FANTASTIC! ! They were easy, fast, and did not pressure us in any way. We HIGHLY recommend! ! They were easy, fast, and did not pressure us in any way. We HIGHLY recommend! More

My recent purchase at Ralph Sellers Hyundai was an absolute delight, thanks to the exceptional service provided by Brant Duplessis and AJ Alwosaibi. From the outset, Brant's personalized approach ensu absolute delight, thanks to the exceptional service provided by Brant Duplessis and AJ Alwosaibi. From the outset, Brant's personalized approach ensured that my needs were met, making the entire process smooth and enjoyable. He, along with AJ, who expertly handled the financial aspects, went above and beyond to secure a deal that surpassed my expectations. The team at Ralph Sellers Hyundai, led by Brant and AJ, exhibited outstanding professionalism and a genuine commitment to customer satisfaction. If you're in search of a dealership that values your preferences and offers a seamless buying experience, look no further than Ralph Sellers Hyundai. I'm grateful for the excellent service and thrilled with my new car! More

This is a review for Ralph Sellers Chrysler Dodge Jeep of Gonzales. I have never been so disgusted in my life. These people will take advantage of anyone for a quick buck. I went in on July 3, to purchase of Gonzales. I have never been so disgusted in my life. These people will take advantage of anyone for a quick buck. I went in on July 3, to purchase a 2015 Range Rover Evoque. On July 6th they delivered the vehicle to me I drove it about 8 miles to my grandparents house to show them the car I put 6500.00 down on. When I got ready to leave the vehicle would not start all the lights on the dashboard came on I couldn't even drive the vehicle home. The next morning they came to pick the vehicle up. The salesman Jeff asked for my address so they could bring a loaner car. I said I did not want a loaner car I just wanted a refund. He instantly called and promised they were sending it to the Range Rover dealership just give them a chance to make this right. They had the car for over a month. Lord behold Not even a few days later the car is leaking massive gas!! I mean like pouring out I sent a picture. Again they came to get the car! I have never received any paper work on anything they "said They fixed' OR the "Range Rover dealership FIXED" Long story short the car still has the same problems they just cleared the dashboard and returned it to me. Brain was the finance guy I dealt with Jeff is the guy that sold me the car. I recently took the car up there again 12/07/2023 after having it placed on the machine. Y'all tell me why everything I think I listed is still wrong with the car stored to the vehicle just cleared off!!! Now here comes another Jeff telling me they would give me 10,000 on a trade in and I would be responsible for the other 7500 payoff. Oh and basically Just forget the down payment. I have politely got a LAWYER!!! There is so much more to this. I literally have just had enough I haven't even drove the car 7,000 miles I literally just received all signed documents on 12/07/2023 from date of purchase. And Brain yes he is a slick one watch out for these people. The toll they have taken on my kids & I I wish on no one (seriously scam service department) They will not return any of your calls its just been a total bad experience for me More

Worse service department ever! Made an appointment a month ago and told them exactly what was need and then when we got there they said O by the way we will have to keep it till to Made an appointment a month ago and told them exactly what was need and then when we got there they said O by the way we will have to keep it till tomorrow!! Nope never was that discussed. And then why make a appointment time when my vehicle sat there for over 4 hours and wasn’t touch really!! Terrible service More

Don’t buy from this dealership. Service department is TERRIBLE! 4 times we had a 8am appointment and it took 3-4 hours for simple oil change. They put non-warranty cars (paying) a Service department is TERRIBLE! 4 times we had a 8am appointment and it took 3-4 hours for simple oil change. They put non-warranty cars (paying) ahead of cars under warranty You can bring your car to any other dealership More

Several years ago, I purchased my Chrysler 300C in Pensacola. I originally had all of my Service work through another Dealer in Denham with very poor customer service. I was referred to Ralph Sellers Pensacola. I originally had all of my Service work through another Dealer in Denham with very poor customer service. I was referred to Ralph Sellers in Gonzales (by several friends) and they have exceeded my expectations! Mandi goes above and beyond - from regular car maintenance to my latest, new low profile tires. More