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Ralph Sellers Chevrolet - Service Center
Baton Rouge, LA
417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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417 Reviews of Ralph Sellers Chevrolet - Service Center
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Verified Customer
November 12, 2023
Satisfied with service. Ryan was very helpful with making sure I knew what was going on with my vehicle… not so satisfied with work performed Ryan was very helpful with making sure I knew what was going on with my vehicle… not so satisfied with work performed More
by vtgougisha
Employees Worked With
Ryan
November 11, 2023
Very helpful, displayed professionalism during our transaction they registered my truck for a recall issue and the job was completed in less than 2 hours. transaction they registered my truck for a recall issue and the job was completed in less than 2 hours. More
by max
Employees Worked With
N/A
November 11, 2023
Fast, friendly, respectful, reliable, trustworthy, genuine, caring, compassionate, helpful, knowledgeable and always willing to help anyone! genuine, caring, compassionate, helpful, knowledgeable and always willing to help anyone! More
by cindy.peck.cheramie
Employees Worked With
Other Employees :
Otis williams
November 07, 2023
Got 4 new tires put on in a timely manner. The service and parts department are always super friendly and helpful. Would definitely recommend to everyone. The service and parts department are always super friendly and helpful. Would definitely recommend to everyone. More
by MELISSACHERRY
Employees Worked With
Jim McChristian
November 06, 2023
I scheduled an appointment online. I arrived to my appointment at the scheduled time. When I arrived, I informed the service member that I would be waiting while my vehicle was service I arrived to my appointment at the scheduled time. When I arrived, I informed the service member that I would be waiting while my vehicle was serviced. I brought my vehicle in to have the rear AC looked at, as it is not cooling properly. I let the service member know that I would not be in the waiting area. She confirmed my phone number and stated she would contact me when my vehicle was diagnosed. I told them that I understood that due to my appointment being late in the day (2pm) that repairs might not done. I stated that I was fine with it being diagnosed and I would schedule an appointment, at a later date, for repairs. At 6pm I received a phone call stating I could come get my car and that it had not been seen. When I got back to the desk, I was informed that they were short staffed that day due to people calling in sick that morning. When asked why I was not called to cancel, I was informed that due to me scheduling my appointment online, my information was not in the system. I purchased my vehicle from this location. They had my number in the system already when I told them I was not going to be waiting in the service department waiting room. I was offered no other explanation other than "you scheduled it online". No other resolution was offered than for me to schedule another appointment. Horrible experience. More
by BAYLEN126
Employees Worked With
Unk.
November 02, 2023
Excellent customer service. Good people who care about getting the job done right and efficiently Good people who care about getting the job done right and efficiently More
by LAYNE.BARNUM
Employees Worked With
