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Ralph Sellers Chevrolet - Service Center
Baton Rouge, LA
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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401 Reviews of Ralph Sellers Chevrolet - Service Center
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Verified Customer
November 07, 2023
Got 4 new tires put on in a timely manner. The service and parts department are always super friendly and helpful. Would definitely recommend to everyone. The service and parts department are always super friendly and helpful. Would definitely recommend to everyone. More
by MELISSACHERRY
Employees Worked With
Jim McChristian
November 06, 2023
I scheduled an appointment online. I arrived to my appointment at the scheduled time. When I arrived, I informed the service member that I would be waiting while my vehicle was service I arrived to my appointment at the scheduled time. When I arrived, I informed the service member that I would be waiting while my vehicle was serviced. I brought my vehicle in to have the rear AC looked at, as it is not cooling properly. I let the service member know that I would not be in the waiting area. She confirmed my phone number and stated she would contact me when my vehicle was diagnosed. I told them that I understood that due to my appointment being late in the day (2pm) that repairs might not done. I stated that I was fine with it being diagnosed and I would schedule an appointment, at a later date, for repairs. At 6pm I received a phone call stating I could come get my car and that it had not been seen. When I got back to the desk, I was informed that they were short staffed that day due to people calling in sick that morning. When asked why I was not called to cancel, I was informed that due to me scheduling my appointment online, my information was not in the system. I purchased my vehicle from this location. They had my number in the system already when I told them I was not going to be waiting in the service department waiting room. I was offered no other explanation other than "you scheduled it online". No other resolution was offered than for me to schedule another appointment. Horrible experience. More
by BAYLEN126
Employees Worked With
Unk.
November 02, 2023
Excellent customer service. Good people who care about getting the job done right and efficiently Good people who care about getting the job done right and efficiently More
by LAYNE.BARNUM
Employees Worked With
October 31, 2023
Got oil change on the car and everything is good . Just wanted to say thank for Ralph Sellers dealership. Just wanted to say thank for Ralph Sellers dealership. More
by johnsoncjhb
Employees Worked With
Other Employees :
Everyone at Ralph Sellers Chevrolet give my family and friends 100 percent CS, Otis williams
October 25, 2023
They will treat you like family. The service department is second to none. I also recieved excellent service with accessories. The service department is second to none. I also recieved excellent service with accessories. More
by ivanemcknight
Employees Worked With
October 24, 2023
Came in to get parking sensor semiconductor. Was on backorder from manufacturer and took 1 year for parts to become available. My service writer called, ordered parts scheduled repair to be com Was on backorder from manufacturer and took 1 year for parts to become available. My service writer called, ordered parts scheduled repair to be completed and called me the instant my vehicle was ready for delivery.. I picked my truck up and it was washed clean and finally I had my sensors!! Great job for all the follow up and attention to detail…. Especially all the calls keeping me posted. They really make me feel like I’m more than just a customer. Thank you again. More
by DERRI22K
Employees Worked With
October 23, 2023
Made a appointment for alignment 10 days in advance, got there and machine is broken. Would have rescheduled if it had been comuncated to me. there and machine is broken. Would have rescheduled if it had been comuncated to me. More
by JMSANDIFER2
Employees Worked With
