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Ralph Sellers Chevrolet - Service Center

Baton Rouge, LA

4.5
581 Reviews

581 Reviews of Ralph Sellers Chevrolet - Service Center

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January 31, 2025

Dropped my truck off and told them what the issue was and 3 weeks later I get the truck back and still not fixed I had to take it to another dealership The people there treat you like a stupid xxx and th More

by GRAHAM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great communication from the service writer Ryan with status updates. Good turn around time on the repairs. More

by deanc980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

Hi there, thank you so much for your positive comments about Ralph Sellers Chevrolet! We sincerely value your business and look forward to your next visit!

January 31, 2025

Friendly, very helpful the service was fast and they took me right in. Thanks, dealership More

by KJ32178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Ralph Sellers Chevrolet and we hope to see you again.

January 31, 2025

Very friendly, very professional, and communication was great. very pleased with their service. Top notched. More

by robbiegail56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baylee Pardue
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

January 31, 2025

Wanted to charge me 700$ for a 3$ fix. GM knows they are having issues with the O-ring on the upper radiator hose. Refuse to acknowledge that the o ring is the issue. Customer service was More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Drew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McChristian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baylee Pardue
Jan 31, 2025 -

Wayne responded

2023 Chevy Colorado Trail Boss Wanted to charge me 700$ for a 3$ fix. GM knows they are having issues with the O-ring on the upper radiator hose. Refuse to acknowledge that the o ring is the issue. Customer service was horrible they should have fixed it for me the truck is only a year and a half old. I will never buy another GM product again.

January 27, 2025

Good service and fast respond and they explain really good what they do to your car👍 More

by sromotitan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ralph Sellers Chevrolet and we hope to see you again.

January 26, 2025

The process was relatively easy and fast. I didn’t give 5 stars because it all depends on how people are when I walk in the door. Some man just looked at me and when I said what I was there More

by lmmartin91011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baylee Pardue
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

I apologize that it didn't turn out better. I'll make sure to talk with salesman about being more courteous. Thank you again for choosing Ralph Sellers Chevrolet and we hope to see you again.

January 26, 2025

Service is timely and accommodating. Staff is friendly and keeps waiting customers updated on progress More

by LPSIBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baylee Pardue
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Ralph Sellers Chevrolet and we hope to see you again.

January 24, 2025

Efficient, courteous and great service. Jessica in the service department was very helpful and kept me informed about my vehicle. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ralph Sellers Chevrolet! We sincerely value your business and look forward to your next visit!

January 20, 2025

Very friendly, knowledgeable and willing to work with you to get to your desired outcome. More

by hawkins1483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Braxton
Feb 11, 2025 -

Ralph Sellers Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Ralph Sellers Chevrolet and we hope to see you again.

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