Ralph Sellers Chevrolet
Baton Rouge, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My husband stated you charged him for a tire rotation after you did it . His tire lights are still on and you said the switch is bad -can’t believe they all are . Before he bought it there only the back after you did it . His tire lights are still on and you said the switch is bad -can’t believe they all are . Before he bought it there only the back two was on for low tires . You said all the sensors are bad . I’m not sure . More
Great service! !! I can refer the service. Thank again for the service you provided to me. !! I can refer the service. Thank again for the service you provided to me. More
Jessica went the extra mile by staying past her time to get off so I could pick up my. Vehicle get off so I could pick up my. Vehicle More
Ryan was an excellent service advisor: u was a walk in and had issues that they don’t normally handle on weekends. He was able to get me in and out. He listened to my concerns and was able to address th and had issues that they don’t normally handle on weekends. He was able to get me in and out. He listened to my concerns and was able to address them properly. My vehicle was serviced as requested with no problems on the first time. More
Great experience! Diagnostics was quickly done and repairs set up. Staff was great to deal with. Diagnostics was quickly done and repairs set up. Staff was great to deal with. More
First class treatment from all the team. Made me feel at home and maybe feel important. Made me feel at home and maybe feel important. More
They were quick and very courteous. The general manger even came in and asked how everything was. Definitely top notch service The general manger even came in and asked how everything was. Definitely top notch service More
My service experience with Ralph Sellers’s Chevrolet is an experience that I should never forget for it was indescribable. I gave a one star, but if I could have, I would’ve given A zero “O” - star. I have an experience that I should never forget for it was indescribable. I gave a one star, but if I could have, I would’ve given A zero “O” - star. I have been a long time customer of Chevrolet. I have purchased 3 Vehicles total ; two cars and one truck in the last 8 1/2 years. I recently brought my 2015 Chevrolet impala To Ralph Sellers’s Chevrolet be diagnosed and repaired . My vehicle was kept there for about 3 1/2 weeks (from the third week of November until the second week of December) which I think is preposterous and entirely too long and I wasn’t even offered a loaner vehicle. Also my service advisor was unreliable and untruthful. furthermore, when I receive Word that my vehicle was ready, I went to pick it up, but before I went inside to finish up the transaction, I open up the hood , just to check to see if everything was all OK under the hood, well to My surprise, the engine cover was not secure and It had parts and tools that I assumed belong to the mechanic that worked On My vehicle and when he was finished, left them underneath the hood. After telling the service advisor and the service manager how I felt about what I had witnessed underneath the hood of my car, I drove it home that day and the next morning at 6:00 AM my wife was driving to work and stopped at a four-way stop 🛑 the car killed And when she started It back up The engine light came back on !!! I was and I still am very, very unsatisfied with the service that was provided to . If there was one word to describe my whole service experience, that word will be : “” UNACCEPTABLE ““ More