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Ralph Honda
Rochester, NY
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Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More
Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am always told about my service and that is appreciated. Will be back in the future. More
Best mechanics ever! I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is what you get at Ralph Honda. Why go anywhere else? More
I had a scheduled oil change, also a tire rotation that was I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appoi I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appointment, so I did not have time to check things. I thought I should get a free WASH, but that did not happen later I noticed oil smears on the side of the car from the oil change. SO MUCH FOR GOOD SERVICE !!!!!!!! More
Purchase of 2018 CR-V Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt com Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt comfortable with my decision. Jim Hunter in finance was helpful in finding the best financing and did not pressure me into buying extras I did not want. More
Great Service I scheduled a oil change online and it was easy. I showed up at my scheduled time and they took my vehicle right away. I just had a oil change sched I scheduled a oil change online and it was easy. I showed up at my scheduled time and they took my vehicle right away. I just had a oil change scheduled, they offered me the extra service for my 10,000 mile checkup, I politely declined and there was no extra pressure to take it. Very nice. My vehicle was serviced and washed while I waited. Done on time! More
Excellent Service I needed my car inspected and the oil changed. I was a few minutes early for my appointment, but drove right in and the work was done promptly. All I needed my car inspected and the oil changed. I was a few minutes early for my appointment, but drove right in and the work was done promptly. All the staff were courteous and friendly. Excellent job! More
Wonderful experience Couldn't have asked for a better experience at this dealership, I've been a multi-Honda vehicle owner and this has been the best experience so far. Ve Couldn't have asked for a better experience at this dealership, I've been a multi-Honda vehicle owner and this has been the best experience so far. Very friendly and honest customer service, I highly recommend it. More
Vacation Service Needed I was reminded that our vehicle was overdue for an oil change and tire rotation. We were about to head out to South Carolina for our summer vacation. I was reminded that our vehicle was overdue for an oil change and tire rotation. We were about to head out to South Carolina for our summer vacation. I called the dealer and they got me in the next morning. Service was great and the people were very helpful. Made my family feel safe and comfortable for the long journey from Rochester! More
I started looking for a car by inquiring at dealerships first through their internet sites as I did not want to waste an in-person visit. I wanted as much information as possible via e-mail. Dave Moffet first through their internet sites as I did not want to waste an in-person visit. I wanted as much information as possible via e-mail. Dave Moffett got back to me and gave me lots of valuable information even before I was seriously thinking about getting a new car. His easy style and no pressure brought me from virtual internet shopping to actually going into Ralph Honda. Other dealerships could learn a lot about how their internet reps get back to potential buyers. I had an awful experience with another dealership so there was no hesitation when I went into Ralph. Since you don't get a second chance at first impressions, Ralph Honda and Dave Moffett excelled. Bad luck for the other dealership I contacted but good luck for me as I think I got an amazing deal. More