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Ralph Honda

Rochester, NY

4.8
496 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 496 reviews

December 19, 2018

Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone More

by Desi's dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writter
December 13, 2018

Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re More

by Tom P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Patrick, Kevin, Linda, TJ, Chuck in service, Dave Moffitt in sales!, Dave Moffett
December 12, 2018

Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
December 07, 2018

Excellent service and sales Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as we More

by Jzsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis, Nathan, Zac, Elvis Pagan, Nathan Moffett
December 04, 2018

Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More

by crvalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick M.
December 01, 2018

Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More

by Homes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Terry
November 22, 2018

Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway More

by mbc1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
November 14, 2018

Best mechanics ever! I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is More

by SCorrvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve at the Service desk is always very helpful, courteous, and efficient.
November 13, 2018

I had a scheduled oil change, also a tire rotation that was I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appoi More

by joeng
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Pecora
November 08, 2018

Purchase of 2018 CR-V Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt com More

by rocket1358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse Jim Hunter, Joe Lighthouse
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