Ralph Honda
Rochester, NY
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Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lones are .incorrect. the distance is closer than the lines show. More
Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and repairs performed there. They are wonderdul at getting me in when I need an appointment and doing the required work thoroughly! I have never had to take the car back a second time for any work done! They communicate well throughout my visit, and the dealership waiting area is clean and well stocked with snacks and coffee for you while you wait! I have never had a problem with my Honda other than normal wear, and I believe it's the Ralph team's committment to me and my vehicle that has allowed that to happen! Strongly recommended by me! More
Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, 3 TVs, coffee and tea with snacks! Very polite staff and no pressure to have additional items done. More
Excellent service and sales Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as we Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as well. More
Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More
Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More
Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am always told about my service and that is appreciated. Will be back in the future. More
Best mechanics ever! I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is what you get at Ralph Honda. Why go anywhere else? More
I had a scheduled oil change, also a tire rotation that was I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appoi I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appointment, so I did not have time to check things. I thought I should get a free WASH, but that did not happen later I noticed oil smears on the side of the car from the oil change. SO MUCH FOR GOOD SERVICE !!!!!!!! More
Purchase of 2018 CR-V Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt com Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt comfortable with my decision. Jim Hunter in finance was helpful in finding the best financing and did not pressure me into buying extras I did not want. More