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Ralph Honda
Rochester, NY
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Disappointed in Service Center My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. th My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. the car was kept over night to see if a gas tank could be found. It was on back order so my husband picked the car up. Two weeks later he took the cr-v back in to have the gas tank replaced. The shuttle took me home (which took 2 hrs.). Later that day the shuttle picked me up and and took me back to dealership. When I started out the gas gauge read 3 miles to go before i would run out of gas. When i turned on 104 to go home the gas gauge went to 0 miles to go. I immediately started looking for a gas station. I put in 12 gallons of gas. when I went back to service Steve said that they had put in 2 gals. in. I can't understand why enough gas wasn't put in to register a safe amount to get home. This was very frustrating More
What's not to like? Customer for years. Something brings all the family back here. Beautiful facility, friendly personnel from the top down and great value on the only ca Customer for years. Something brings all the family back here. Beautiful facility, friendly personnel from the top down and great value on the only car to buy...Honda! What's not to like? Thanks Steve, Bob T., Mike N. and Mike M. More
Fabulous! I recently leased a 2019 Honda CRV. It is the second time I have leased from Ralph Honda. It was a great experience from start to finish. JB was my sa I recently leased a 2019 Honda CRV. It is the second time I have leased from Ralph Honda. It was a great experience from start to finish. JB was my salesman and I connected with him right away. We test drove the vehicle, I told him the number I had to be at and they found a way to get me there. I swear by Honda vehicles and Ralph Honda specifically. I would recommend buying or leasing from Ralph Honda! More
Buying new car My wife and I had a very good experience. There was no pressure from anyone. Every one was very courteous and friendly. Had a great time. It was certa My wife and I had a very good experience. There was no pressure from anyone. Every one was very courteous and friendly. Had a great time. It was certainly the fastest time it took me to buy a new car. More
Great service Great service! Steve is great- always personable! I wouldn’t take my Honda Accord anywhere else for service!! Thanks! Always helpful , clean and has g Great service! Steve is great- always personable! I wouldn’t take my Honda Accord anywhere else for service!! Thanks! Always helpful , clean and has good waiting area More
Oil change, tires Great service from beginning to end! Came in for an oil change and was also low on air. Fixed tires so I no longer have to fill every couple of days. Great service from beginning to end! Came in for an oil change and was also low on air. Fixed tires so I no longer have to fill every couple of days. More
Great Job I have been dealing with Ralph Honda since my bought me my 13 Honda Fit as a Birthday Gift. I have been vary pleased with there service department an I have been dealing with Ralph Honda since my bought me my 13 Honda Fit as a Birthday Gift. I have been vary pleased with there service department and have had my Honda Fit serviced there since I received my car. I would like to Thank everybody at the service department for the wonderful job that they have done for me and also the friendly greeting I receive when I go there. More
Warranty service We ( My Wife, myself, & our dog) love our Odyssey. Plenty of room, rides like a car. Service is great( had recall work done, oil change & tire rotatio We ( My Wife, myself, & our dog) love our Odyssey. Plenty of room, rides like a car. Service is great( had recall work done, oil change & tire rotation). Steve P. is knowledgeable, friendly & easy to work with, More
SATISFACTION PLUS I love my new Civic SE! However., MANY of the features are unfamiliar to me. David Moffitt has the patience of a saint! He continues to teach me h I love my new Civic SE! However., MANY of the features are unfamiliar to me. David Moffitt has the patience of a saint! He continues to teach me how to drive so that I am both comfortable and safe in handling it. More
Good experience I talked with David Moffett about a '10 civic LX that wasn't even cleaned up and listed yet. They got it ready enough to take it for a test drive tha I talked with David Moffett about a '10 civic LX that wasn't even cleaned up and listed yet. They got it ready enough to take it for a test drive that day and it was in very good shape. Very fair prices on everything and the car is practically new. Additionally, David is very kind and reasonable and understands budget limits of his customers. More