Ralph Honda
Rochester, NY
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Never A Problem Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good care of my vehicle for more than a decade. Highly recommend! More
Very professional with great communication We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which is what I strongly believe in, and Kevin did just that. Thank-you I will be asking for Kevin at out next tip to Ralph Service. More
professional and thorough I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent exp I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent experience. More
Always excellent Been a customer for years. Service department keeps me coming back. Salesman always remembers my name. I don't have to worry about a thing. Will ke Been a customer for years. Service department keeps me coming back. Salesman always remembers my name. I don't have to worry about a thing. Will keep buying cars from Ralph! More
Oil Change &Tire Rotation I brought the car in early and was out in great time.As usual The service was EXCELLENT! I NEVER have a worry when I bring our 2009 Honda CR-V in for I brought the car in early and was out in great time.As usual The service was EXCELLENT! I NEVER have a worry when I bring our 2009 Honda CR-V in for maintenance.And LINDA FREEMAN who handled my service was FANTASTIC! HIGHLY RECOMMENDED! More
Disappointed in Service Center My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. th My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. the car was kept over night to see if a gas tank could be found. It was on back order so my husband picked the car up. Two weeks later he took the cr-v back in to have the gas tank replaced. The shuttle took me home (which took 2 hrs.). Later that day the shuttle picked me up and and took me back to dealership. When I started out the gas gauge read 3 miles to go before i would run out of gas. When i turned on 104 to go home the gas gauge went to 0 miles to go. I immediately started looking for a gas station. I put in 12 gallons of gas. when I went back to service Steve said that they had put in 2 gals. in. I can't understand why enough gas wasn't put in to register a safe amount to get home. This was very frustrating More
What's not to like? Customer for years. Something brings all the family back here. Beautiful facility, friendly personnel from the top down and great value on the only ca Customer for years. Something brings all the family back here. Beautiful facility, friendly personnel from the top down and great value on the only car to buy...Honda! What's not to like? Thanks Steve, Bob T., Mike N. and Mike M. More
Buying new car My wife and I had a very good experience. There was no pressure from anyone. Every one was very courteous and friendly. Had a great time. It was certa My wife and I had a very good experience. There was no pressure from anyone. Every one was very courteous and friendly. Had a great time. It was certainly the fastest time it took me to buy a new car. More
Great service Great service! Steve is great- always personable! I wouldn’t take my Honda Accord anywhere else for service!! Thanks! Always helpful , clean and has g Great service! Steve is great- always personable! I wouldn’t take my Honda Accord anywhere else for service!! Thanks! Always helpful , clean and has good waiting area More
Fabulous! I recently leased a 2019 Honda CRV. It is the second time I have leased from Ralph Honda. It was a great experience from start to finish. JB was my sa I recently leased a 2019 Honda CRV. It is the second time I have leased from Ralph Honda. It was a great experience from start to finish. JB was my salesman and I connected with him right away. We test drove the vehicle, I told him the number I had to be at and they found a way to get me there. I swear by Honda vehicles and Ralph Honda specifically. I would recommend buying or leasing from Ralph Honda! More