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Ralph Honda

Rochester, NY

4.8
496 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 496 reviews

February 21, 2019

Never A Problem Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good More

by Ridgeliner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Pat and Kevin in Service Dept
February 19, 2019

Very professional with great communication We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which More

by J&Tromb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gay and Tech #401
February 15, 2019

professional and thorough I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent exp More

by sbllrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
February 14, 2019

Always excellent Been a customer for years. Service department keeps me coming back. Salesman always remembers my name. I don't have to worry about a thing. Will ke More

by Beusmanharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department and sales associate Tony
February 11, 2019

Oil Change &Tire Rotation I brought the car in early and was out in great time.As usual The service was EXCELLENT! I NEVER have a worry when I bring our 2009 Honda CR-V in for More

by Roger48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LINDA FREEMAN
February 11, 2019

Disappointed in Service Center My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. th More

by hehrocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora,
February 10, 2019

What's not to like? Customer for years. Something brings all the family back here. Beautiful facility, friendly personnel from the top down and great value on the only ca More

by One Flight Up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Bob T., Mike N. and Mike M.
February 08, 2019

Buying new car My wife and I had a very good experience. There was no pressure from anyone. Every one was very courteous and friendly. Had a great time. It was certa More

by garyb888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Petrotta
February 08, 2019

Great service Great service! Steve is great- always personable! I wouldn’t take my Honda Accord anywhere else for service!! Thanks! Always helpful , clean and has g More

by Happy honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
February 08, 2019

Fabulous! I recently leased a 2019 Honda CRV. It is the second time I have leased from Ralph Honda. It was a great experience from start to finish. JB was my sa More

by Lorlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Conti, JB Conti
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