
Ralph Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 501 reviews
Up-beat, professional personnel. The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give me options on the best/most efficient way to get it fixed. I am confident my car(s) are in top running order when I pick them up from Ralph Honda. More
15000 mile service Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check bra Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check brakes, reset calipers, etc. which also included the battery check. Battery was showing its age, so was replaced. More
Very nice people and friendly. I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He showed me the new Insight, he took the time to show me the car , it was not in the show room but in the service department pick up area. I was so impressed with the car we took it on a test drive no strings attached. Salesman Nathan Moffett was fantastic and when I'm ready for a new one I'm going back, I loved the people at Ralph's Honda . More
Our new Honda CRV We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional, knowledgeable, and friendly! You cannot go wrong at Ralph Honda! More
Service is Fair and Honest Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. More
Excellent service and great communication! I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have worked with Linda who makes you feel welcome and at ease. She communicates with you as your car is being serviced if anything extra is found that needs to be taken care of or if the timing for complication of your service is different than expected. The technicians that have worked on my car have done a great job also. My experience at Ralph Honda has been great. More
Awesome service! Easy and friendly experience. Steve was so helpful and a great salesman. He was not interested in just selling a car he got to know us as a family. We Easy and friendly experience. Steve was so helpful and a great salesman. He was not interested in just selling a car he got to know us as a family. We would buy from him again for sure! More
Excellent Linda Freeman greeted me and explained things thoroughly as to maintenance on my vehicle. Linda kept me informed while i waited for my car to be serv Linda Freeman greeted me and explained things thoroughly as to maintenance on my vehicle. Linda kept me informed while i waited for my car to be serviced. When I called to make my appointment to have my car serviced Adam also explained about the recall. My experience with Ralph has been great from our salesman Chuck Markham to the service department. More
Wonderful experience at Ralph My Honda was 12 years old and I needed a new vehicle. I had an appointment at Ralph Honda and was met at the front door by the young man that ended u My Honda was 12 years old and I needed a new vehicle. I had an appointment at Ralph Honda and was met at the front door by the young man that ended up being my salesman, Charles Markham. I was dreading the entire process of getting a new vehicle and was not really looking forward to my visit that day but Charles changed everything for me. He was patient, kind, professional, friendly, knowledgeable, and thorough. I good a nice trade in on my old vehicle, a fair price on my new vehicle and a smile from everyone at the dealership throughout the entire process. I highly recommend Ralph Honda and ask for Chuck when you get there! I even got some great coffee and cookies! More
Annual Inspection and factory recall I took my car in for the annual inspection, oil change, tire rotation and a factory recall. As usual the service was great, all employees that I deal I took my car in for the annual inspection, oil change, tire rotation and a factory recall. As usual the service was great, all employees that I dealt with were professional and polite, took the time to go over all my needs before the service to make sure that they understood and we were both in agreement as well as point out to me that as my factory recall required them to drain the oil that I would not be charged for the oil just the filter in my oil change, something I didn't expect. After the service they went over everything to make sure all my needs were addressed and that I understood what repairs were made in regards to the recall. I also received a follow-up text from Patrick checking on my car and thanking me for choosing Ralph as well as a link for battery tips. Above and beyond for customer service! This is my 3rd vehicle with Ralph as well as my husband's who has purchased 3 vehicles from Ralph and they will continue to be our Honda dealer of choice, not just for the vehicle but the awesome service! And, they even washed and cleaned my vehicle after which is a standard practice! Thanks Ralph! More