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Ralph Honda
Rochester, NY
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Fast, informative and quick This was a wonderful experience. Withing 24hours of Emailing my representative I was in a new car learning all the details and driving off the lot. Ve This was a wonderful experience. Withing 24hours of Emailing my representative I was in a new car learning all the details and driving off the lot. Very courteous, professional and easy going the representative(Frank) was. Would highly recommend him again or for anyone looking for a car. More
Inspection and Oil Change Was able to get an appt. within a few days. Service was exceptional and my service representative, Steve Pecora is the nicest, most professional perso Was able to get an appt. within a few days. Service was exceptional and my service representative, Steve Pecora is the nicest, most professional person. More
Troublesome check engine light Our check engine light on our 2013 Honda Pilot continued to stay on despite all types of efforts to diagnose and get to the bottom of the cause. It to Our check engine light on our 2013 Honda Pilot continued to stay on despite all types of efforts to diagnose and get to the bottom of the cause. It took several visits but persistence paid off and it is finally not coming on after several days and use of the vehicle. Patrick was very patient and offered us every courtesy until the problem was solved. We had loaner cars and one was even delivered to the house since our other vehicle had a problem as well and we could not go to the dealership to pick it up. I'm sure that it was frustrating for everyone but they told us that once in a while a problem comes in that is out of the ordinary. We are grateful that the staff stuck with us until we had a positive result. More
LINDA IS WONDERFUL I cannot say enough about how knowledgeable and comforting she is. I have had the pleasure of dealing with her during my last two oil changes. She’s w I cannot say enough about how knowledgeable and comforting she is. I have had the pleasure of dealing with her during my last two oil changes. She’s wonderful. I’ve never at a bad experience at Ralph Honda. More
Great place, great service Always reliable, on-time service with high quality. I have been their customer for more than twenty years and I never had a problem. I highly recommen Always reliable, on-time service with high quality. I have been their customer for more than twenty years and I never had a problem. I highly recommend Ralph Honda/ More
I highly recommend Ralph Honda I thank Ralph Honda for working with me to get the vehicle I wanted for the price I could afford. I also want to thank their salesperson, Joe Petrott I thank Ralph Honda for working with me to get the vehicle I wanted for the price I could afford. I also want to thank their salesperson, Joe Petrotta for his outstanding personality. I despise car shopping, and Joe graciously put up with the banter between my sister and I during the purchase and delivery process. More
Linda is the best Linda listened to my concerns and addressed them. I finally feel at peace with my vehicle and know nothings wrong with it. Linda even called the next Linda listened to my concerns and addressed them. I finally feel at peace with my vehicle and know nothings wrong with it. Linda even called the next day to make sure no new lights went on. Love Ralph Honda but mainly because of her ! More
Airbag recall Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with me later in the week to make sure everything was good. More
Flat tire repair!! Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! O Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! Only took overnight!! Thanks Linda!!!! More
Excellent start to finish! Nathan Moffett was so nice to work with while purchasing our car! Ask for him, he won't disappoint! The level of professionalism and courtesy was outs Nathan Moffett was so nice to work with while purchasing our car! Ask for him, he won't disappoint! The level of professionalism and courtesy was outstanding, plus we had a laugh or two as well. Full recommendation for Ralph Honda! We were very pleased to get a personal call from Nathan after the sale to be sure all was going well, impressive. Thank you Nathan for making a big purchase so easy and smooth! More