Ralph Honda
Rochester, NY
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Very Helpful They were very thorough and helpful. They even phoned me after to be sure everything was to my satisfaction. I would recommend this service center. They were very thorough and helpful. They even phoned me after to be sure everything was to my satisfaction. I would recommend this service center. More
Odyssey The dealership was quick to complete my maintenance work. In and out in one hour. Waiting room was clean and comfortable. I will continue to use th The dealership was quick to complete my maintenance work. In and out in one hour. Waiting room was clean and comfortable. I will continue to use them for my service. More
Dave was great! I was recommended to Ralph by a friend. As a first time Honda owner I had gone to another dealer and was not impressed by how I was treated. Dave M I was recommended to Ralph by a friend. As a first time Honda owner I had gone to another dealer and was not impressed by how I was treated. Dave M at Ralph was great. He was very knowledgeable about every car and didn't pressure me at all. I will definitely be returning! More
Service visit Excellent service from Linda and Elvis, as usual. I'm driving my 5th car from Ralph, and will continue to do business with them. Top level Service and Excellent service from Linda and Elvis, as usual. I'm driving my 5th car from Ralph, and will continue to do business with them. Top level Service and Sales departments, and friendly, helpful staff. More
Excellent Service from a first class dealership We have been doing business with Ralph Honda since 2007 and will continue to do so going forward. We recommend Ralph Honda to others when talking veh We have been doing business with Ralph Honda since 2007 and will continue to do so going forward. We recommend Ralph Honda to others when talking vehicles. More
Fast, informative and quick This was a wonderful experience. Withing 24hours of Emailing my representative I was in a new car learning all the details and driving off the lot. Ve This was a wonderful experience. Withing 24hours of Emailing my representative I was in a new car learning all the details and driving off the lot. Very courteous, professional and easy going the representative(Frank) was. Would highly recommend him again or for anyone looking for a car. More
Inspection and Oil Change Was able to get an appt. within a few days. Service was exceptional and my service representative, Steve Pecora is the nicest, most professional perso Was able to get an appt. within a few days. Service was exceptional and my service representative, Steve Pecora is the nicest, most professional person. More
Troublesome check engine light Our check engine light on our 2013 Honda Pilot continued to stay on despite all types of efforts to diagnose and get to the bottom of the cause. It to Our check engine light on our 2013 Honda Pilot continued to stay on despite all types of efforts to diagnose and get to the bottom of the cause. It took several visits but persistence paid off and it is finally not coming on after several days and use of the vehicle. Patrick was very patient and offered us every courtesy until the problem was solved. We had loaner cars and one was even delivered to the house since our other vehicle had a problem as well and we could not go to the dealership to pick it up. I'm sure that it was frustrating for everyone but they told us that once in a while a problem comes in that is out of the ordinary. We are grateful that the staff stuck with us until we had a positive result. More
LINDA IS WONDERFUL I cannot say enough about how knowledgeable and comforting she is. I have had the pleasure of dealing with her during my last two oil changes. She’s w I cannot say enough about how knowledgeable and comforting she is. I have had the pleasure of dealing with her during my last two oil changes. She’s wonderful. I’ve never at a bad experience at Ralph Honda. More
Great place, great service Always reliable, on-time service with high quality. I have been their customer for more than twenty years and I never had a problem. I highly recommen Always reliable, on-time service with high quality. I have been their customer for more than twenty years and I never had a problem. I highly recommend Ralph Honda/ More