Ralph Honda

Very pleased with customer service I’ve chosen to come to the dealership for my oil changes because the price is reasonable, the customer service is excellent, no pressure but informati I’ve chosen to come to the dealership for my oil changes because the price is reasonable, the customer service is excellent, no pressure but informative decision making, and they have a punch card for frequency. More

It was a pleasure! It was a pleasure buying my 2019 Pilot from Ralph Honda! I found all the individuals I dealt with to be courteous and helpful, and I felt no sense of It was a pleasure buying my 2019 Pilot from Ralph Honda! I found all the individuals I dealt with to be courteous and helpful, and I felt no sense of pressure as we entered into a deal. Kudos to Joe Lighthouse, who was my sales representative and who was not only personable, but particularly knowledgeable about the features of the car. I have actually gotten to know Joe on a bit more of a personal as well as a professional level in my dealings with him. I can't say enough about his willingness to give me his time both as I considered my purchase and after the sale. I have returned to the dealership to have service completed and to get clarification surrounding the car's many electronic features, and Joe has been extremely helpful. Building relationships is everything in business, and I really perceived these folks to be genuine and professional in the interactions ... not only with me, but with one another in the exchanges I observed. Finally, I would like to complement my sales manager Michael Morril for all his assistance before and after my purchase. More

NYS inspection and oil change Linda is THE best service representative ever. She goes above and beyond in all aspects of her job. to make the customer comfortable. She really looks Linda is THE best service representative ever. She goes above and beyond in all aspects of her job. to make the customer comfortable. She really looks out for the best interests of the customer and is super friendly and helpful. More

The best I every had . Great job thanks Linda is the best. when I need work done Linda is always ready to help thanks.It take a real special person to deal with all types of people with car Linda is the best. when I need work done Linda is always ready to help thanks.It take a real special person to deal with all types of people with car problems More

10,000 Mile Service and NYS Inspection I was very pleased with the entire experience at Ralph Honda from making the appointment to checkout. Everyone I spoke to was very helpful! Linda Fr I was very pleased with the entire experience at Ralph Honda from making the appointment to checkout. Everyone I spoke to was very helpful! Linda Freeman, my service agent, kept me informed and updated as my car was being serviced. They took my car right in and finished within the time frame Linda had given me. Thank you! More

Attentive, no pressure We came to Ralph as first stop at a dealership to see and test drive a crv. We had done a lot of on line research and were settled on 2 vehicles. Ch We came to Ralph as first stop at a dealership to see and test drive a crv. We had done a lot of on line research and were settled on 2 vehicles. Chuck Markham was the salesman that greeted us, and did a great job at pointing out some extra features and took us on a test drive where he was quick to point out some extra things. He was able to answer all of our questions, and was very knowledgeable about the vehicle. We also stopped out at dealership when Chuck wasn"t there and got excellent help from his co-worker (Joe Lighthouse). Which was refreshing as he wasn't directly benefiting from the sale. More

First time owner This is my first Honda - a Fit- and I love it. I went for my first oil change and they washed the car so it looked like new. I;m extremely happy. This is my first Honda - a Fit- and I love it. I went for my first oil change and they washed the car so it looked like new. I;m extremely happy. More

Lemon I purchased a used vehicle in April and since then I have had tire issues, a new transmission had to be put in and when I hit a bump the whole car shi I purchased a used vehicle in April and since then I have had tire issues, a new transmission had to be put in and when I hit a bump the whole car shifts. I was told there was nothing wrong and my car is still shifting. I AM NOT HAPPY! More

Great service No wait, great service, made recommendations as to what i needed and didnt pressure me into anything i didnt need. Friendly comfortable environment an No wait, great service, made recommendations as to what i needed and didnt pressure me into anything i didnt need. Friendly comfortable environment and even had wifi available while i waited More

Long Term Partners! We have bought generations of cars from Ralph Honda. Ease of purchase and service mean a lot when it comes to cars and trucks. Comforting to know long We have bought generations of cars from Ralph Honda. Ease of purchase and service mean a lot when it comes to cars and trucks. Comforting to know long term sales and service staff over the years. Highly recommend Ralph Honda and staff for your next purchase. More