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Ralph Honda

Rochester, NY

4.8
496 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 496 reviews

August 22, 2019

Didn't listen -seemed like rip-off artists I went in because of a critical airbag recall, and while I was there I decided to have them do my inspection AND asked them to look at possibly fixing More

by Jim H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember the names
August 22, 2019

Great customer service!! As a first time buyer I was very satisfied with the service. Grace did an amazing job explaining the details of the car. She was helpful, friendly and More

by Delvinalajqi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace,Lechner, Grace Lechner
August 08, 2019

Honest, friendly dealership, NO misleading I was in the market for two Accords for a business, I did reach out to three dealerships for an honest out the door price, Mike the sales manager was More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morrill, Chuck Markham, Jim Ditzel, All the girls behind the scenes!, Chuck Markham
August 08, 2019

disappointment For the first time I felt not welcome to Ralph Honda, I have been a Ralph customer for a few years, Steve Pécora (service advisor) was not kind to hel More

by Pepitox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
August 03, 2019

Great service Steve P. is a great service tech, always helpful and courteous. The service at Ralph Honda is tops. Thanks for special treatment of us and our vehicle More

by Hondagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve P customer service
August 01, 2019

Regular 45k maintenance & State inspection I have been a first time owner of a Honda Odyssey for a year now. Bought our Certified Used Odyssey one year ago. LOVE it! Elvis was our salesperson & More

by KateW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis in sales & Steve in service, Elvis Pagan
August 01, 2019

In and out Pat is very friendly and makes sure you understand what type of service you are getting.Pat also made sure I had a ride home. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Mctammany
July 25, 2019

Excellent Service! I have always been satisfied with the service they have provided on my Honda. The waiting area is comfortable and snacks are provided. But, most impor More

by Tom O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora, Kevin Gay
July 23, 2019

Friendly service people The service was great and the people did not try to sell me something I did not need. Everyone was friendly and very very nice. More

by garyb888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman,do not know.
July 18, 2019

Great car leasing experience! I highly recommend Ralph Honda and Joe P. for making my leasing experience easy and delightful.! I will definitely be back! Thank you very much!! More

by Missyh
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe P
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