Ralph Honda
Rochester, NY
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Great customer support in purchasing new car. Salesman Frank Christ was excellent and explained all different options. He is truly an asset to the dealership. I enjoyed working with him very pers Salesman Frank Christ was excellent and explained all different options. He is truly an asset to the dealership. I enjoyed working with him very personal. He took the time to explain the basic working of the car when I took ownership. More
Great service experience with Adam Maslyn. . Appointment at the expected time & explained my car needs well! Service has been great since purchasing car. . Appointment at the expected time & explained my car needs well! Service has been great since purchasing car. More
Greatly satisfied with Joe Lighthouse and Mike Morrill from Ralph Honda. I bought a new car and traded in my old one at Ralph earlier this month. I knew what I was looking for, and Mike and Joe took care from Ralph Honda. I bought a new car and traded in my old one at Ralph earlier this month. I knew what I was looking for, and Mike and Joe took care of it wonderfully. Mike was my initial contact, and unlike most of the several dozen other dealerships that had responded to my initial query, Mike responded about the vehicle I wanted, rather than a potential trade-in right off the bat. Mike was proactive and changed the color of a vehicle on an order form he was just about to send out just before he spoke to me. Excellent quoted price, especially for what I wanted, and he and Joe stuck with that price through to the end. Joe was very knowledgeable about my incoming vehicle. He answered all my questions thoroughly. When it came time to visit the dealership when my car had arrived, they didn't try to sneak in anything I didn't ask for. In the end, I drove off the lot with exactly what I had wanted at the great price initially quoted. After dealing with a lot of disappointing dealerships, I can confidently say that Ralph Honda was a relief. I'm recommending Ralph Honda, and Mike and Joe to all of my friends, family, and coworkers. More
Appointments available at times requested, waiting times during service are reasonable/good, thorough explanation of work to be done/work needed is always given, courteous and friendly staff, very nice wait during service are reasonable/good, thorough explanation of work to be done/work needed is always given, courteous and friendly staff, very nice waiting area/accommodations. More
Ralph Honda Service Dept was able to get my car in when a problem arose even though I didn’t have an appointment. They found the problem and , as soon as the part arrived, we’re able to complete the repair u problem arose even though I didn’t have an appointment. They found the problem and , as soon as the part arrived, we’re able to complete the repair under the Honda warranty. Very satisfied! More
Linda was excellent! She explained everything in detail and was an absolute joy to work with. I can't wait to do more business with Ralph Honda. They far exceeded my exp She explained everything in detail and was an absolute joy to work with. I can't wait to do more business with Ralph Honda. They far exceeded my expectations! More
Had a great experience at Ralph Honda. Dave was an amazing sales person and helped me find the perfect car. I’m very happy with my HR-V. Dave was an amazing sales person and helped me find the perfect car. I’m very happy with my HR-V. More