Ralph Honda
Rochester, NY
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Splendid as usual Quick appointment; friendly reception; service completed sooner than expected;washing of filthy car especially appreciated; Kevin and I discussed what Quick appointment; friendly reception; service completed sooner than expected;washing of filthy car especially appreciated; Kevin and I discussed what should be done even though some were offschedule. I'm happy! More
Excellent customer service I brought my car in this past weekend for a NYS inspection and oil change. They performed the service ahead of schedule, rinsed the salt off my car, I brought my car in this past weekend for a NYS inspection and oil change. They performed the service ahead of schedule, rinsed the salt off my car, and topped off my windshield fluid. Excellent communication and great amount of professionalism! More
Wonderful customer service ! Prompt and friendly. Paul was a very nice young man and thorough and went over everything with me . Very satisfied. Michele labigan was a very nice young man and thorough and went over everything with me . Very satisfied. Michele labigan More
CRV Inspection I have had the pleasure of driving Hondas from Ralph for the past 10 years. The service is thorough and professional. I brought my CRV in for an ins I have had the pleasure of driving Hondas from Ralph for the past 10 years. The service is thorough and professional. I brought my CRV in for an inspection, along with a couple of unrelated issues. The inspection was completed and my problems solved in a reasonable time. More
Rear Camera mystery solved. Brought in my 2019 Honda Civic because rear camera view was cloudy, found out lens dirty from recent snowstorm (I didn't know location of the camera Brought in my 2019 Honda Civic because rear camera view was cloudy, found out lens dirty from recent snowstorm (I didn't know location of the camera to have checked it myself). More
Always excellent I bought my Honda Accord from Ralph brand new in 2005. Yes, 2005 - and I have been bringing my car there for oil changes and general service ever sin I bought my Honda Accord from Ralph brand new in 2005. Yes, 2005 - and I have been bringing my car there for oil changes and general service ever since. They have always been first rate and my car, although 14 years old, still looks and handles like brand new. Best dealer around. More
I brought my Honda Accord in for an oil change and to check an issue with my transmission. I spoke with Steve Pecora about my complaints about the transmission, he as usual was polite and very interested check an issue with my transmission. I spoke with Steve Pecora about my complaints about the transmission, he as usual was polite and very interested in the descriptions of what was going on and indicated that they would do everything they could to solve my problems. In the end they couldn’t find any problems with my transmission. I wasn’t there a long time and the waiting area was as usual neat and clean, coffee and snacks were available along with three tv’s . Everyone did a great job and I’m very pleased. More
Great Service I brought my Accord in for the 15000 mile maintenance service. The people here are friendly, polite and treated me with respect. They did a great job I brought my Accord in for the 15000 mile maintenance service. The people here are friendly, polite and treated me with respect. They did a great job and in a very timely fashion. I always bring my car here for service. More
Had a good experience. The dealership was very professional. They weren't pushy at all. The salesman was vey friendly. I would definitely go back to Ralph Honda to purchase The dealership was very professional. They weren't pushy at all. The salesman was vey friendly. I would definitely go back to Ralph Honda to purchase a vehicle. More