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Ralph Honda

Rochester, NY

4.8
498 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 498 reviews

January 20, 2022

This was a simple NYS care inspection. Everything went fine. Wait time was a bit long but many staff were out due to this wonderful COVID experience w are dealing with. Thank you. More

by spiriteagle55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
January 20, 2022

The dealership and all the staff were courteous and helpful. I have no issues with anyone. More

by Jerianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
January 20, 2022

They’re wonderful here! Always professional & get the work done quickly. They’re a bit pricier, but the service makes it worth the price. More

by karelynrosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pecora
January 17, 2022

Service Advisor Pat McTammany was very friendly and professional. Saved me money too with coupons. More

by rlzimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
January 16, 2022

The dealership was resolved my issue efficiently and professionally. I always have my honda serviced at Ralph. More

by flca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Caitlin Cummings
December 31, 2021

My experience with Ralph Honda for over five years has always been great! The employees are very friendly and helpful. My last two times fir service I was taken care of by Linda at the service desk. She r More

by smj269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman in service and Corin in Sales. Also very nice gentleman who cashes me out from service- I am sorry I am not sure of his name tho. , Corin DeRue
December 27, 2021

Bought my 2019 civic which is a bad purchase based on a lot of manufacturers defects that the dealership will not fix after purchase. but what I don’t like is that they take advantage of their clients beca More

by Mico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda / Patrick
December 18, 2021

This dealer and every staff member from sales to service to reception is the absolute best. Friendly, knowledgeable, patient, kind. I’d go nowhere else More

by Kyao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
Dec 22, 2021 -

Ralph Honda responded

Thank you so much!

December 16, 2021

Thank you guys for working in my vehicle today,you were good and fast I was in time at home, I was able to take a shower and put on my uniform and got to my job on time. I work for Highland hospital. Th More

by vmayri09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
Dec 22, 2021 -

Ralph Honda responded

We are happy to hear everything went well. Thank you for the nice review!

December 12, 2021

Overall the experience was good but there was a push to get the air filter changed even though it wasn’t needed at that time. More

by Violenist18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist
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