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Ralph Honda
Rochester, NY
501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 501 reviews
October 21, 2024
I've been a customer of theirs for over 50 years! That speaks volumes. Now I got my grandson going there.... great place you can trust! That speaks volumes. Now I got my grandson going there.... great place you can trust! More
by Sue
Employees Worked With
JORDAN IN RECALLS, Dave Moffett
October 21, 2024
I've been dealing with Ralph for over 50 years! . I love their honesty and their Honda Civics. I'll never go anywhere else or buy any other type of car. Civics are the best, and so is Ralph! . I love their honesty and their Honda Civics. I'll never go anywhere else or buy any other type of car. Civics are the best, and so is Ralph! More
by Sue
Employees Worked With
STEVE
October 16, 2024
I love my Honda's and only buy from Ralph despite several others in town. Always a fair deal and top notch service. Special xxxxxxto JB Conti..The best car buying experience ever . others in town. Always a fair deal and top notch service. Special xxxxxxto JB Conti..The best car buying experience ever . More
by Chris M
Employees Worked With
JB Conti
July 26, 2024
After buying 4 vehicles from Ralph Honda I am very shocked, upset, and sad about the lack of service to help fix problems with my Pilot., one of which was a recall problem supposedly fixed, and it is shocked, upset, and sad about the lack of service to help fix problems with my Pilot., one of which was a recall problem supposedly fixed, and it is not! There is one more recall that needs to be fixed too when they get parts, which has been over 6 months and won’t have parts until Fall. Hmmm what happens when this recall supposedly gets fixed and continues to have problems! I have always had good service until now, which makes me feel like an unappreciated customer who is bothering service to try and figure out the problems. my husband was told “how much more time are we going to spend on this car? Really???? We are done. More
by Not happy
Employees Worked With
Service manager
July 22, 2024
I was receiving an alert regarding the Air Bag restraint system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run com system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run computer codes to determine the problem. It was found that the sensor for my restraint system was failing. They needed to order that replacement part and arranged an appointment convenient to my schedule to make the replacement. Each of the two service personnel I met on both occasions were thoughtful, pleasant, and very efficient men who fully informed me of cost, appointment duration, and made the entire experience very comfortable. More
by william.dillon23
Employees Worked With
Service Dept.
July 09, 2024
I was only in for a NYS inspection. The service adviser was friendly an efficient. I was not it the door in a timely manor. An overall great experience. The service adviser was friendly an efficient. I was not it the door in a timely manor. An overall great experience. More
by bg
Employees Worked With
Linda Freeman
